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Omar Ahmed

Technical Support Advisor at intouchcx

Maadi, Cairo, Egypt

Work Experience

  • Technical Support AdvisorFull Time

    intouchcx

    Mar 2024 - Present -1 yr, 3 months

    Egypt , Cairo

    • Job Details:Assistance to users experiencing technical issues with software, hardware, or electronic equipment. Responsibilities include troubleshooting problems, diagnosing issues, and guiding users through solutions via phone, email. possess strong communication, problem-solving, and customer service skills to effectively resolve technical issues and ensure user satisfaction.

  • AccountantFull Time

    الدار المصرية للمحاسبة

    Mar 2022 - Feb 2024 -1 yr, 11 months

    Egypt

    • Call Center AgentFull Time

      Vodafone Egypt

      Dec 2021 - Mar 2022 -3 months

        • Education

        • Bachelor's Degree in Accounting

          Cairo Higher Institute for Computer, Information Systems and Administration

          Jan 2021 

        Skills

        • Marketing
        • Digital Marketing
        • Market Research
        • Communication
        • Research
        • Marketing Analyst
        • Microsoft Office
        • Music Editing
        • Analyst
        • Translation

        Languages

        • English

          Fluent

        • German

          Intermediate
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