OS

Omar Adel Saad

Account advisor

Shubra, Cairo, Egypt

Work Experience

  • Account advisorFull Time

    National Bank of Egypt

    Dec 2023 - Mar 2025 -1 yr, 3 months

    • Call Center AgentFull Time

      Vodafone Egypt

      Apr 2023 - Dec 2023 -8 months

      • Job Details:• Achieved objectives related to call-time, quality, and first-call resolutions. • Provided education on complex issues, self-resolution techniques, and value-added services. • Offered technical support.

    • Sales & Marketing ExecutivePart Time

      Xerox Egypt

      Mar 2020 - Oct 2020 -7 months

      Egypt , Cairo

      • Job Details:• Checked incoming orders and organized new stock. • Remained calm and composed in tense situations involving angry or upset customers. • Maximized safety and production levels by frequently cleaning and organizing work areas. • Completed daily tasks accurately and on time to support shop needs. • Collected payments and processed transactions using the Point of Sale system.

      • Education

      • Bachelor's Degree in Information system

        Misr University for Science & Technology

        Jan 2019 - Jan 2023 - 4 yr

      Skills

      • Creativity
      • HR
      • Research
      • Critical Thinking
      • Computer Programs
      • Computer Science
      • Microsoft Programs

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      • Spanish

        Intermediate

      Training & Certifications

      • English Language Certification

        The American University in Cairo (AUC)·2025

      • cybersecurity awareness

        National Bank of Egypt·2024

      • Anti Money Laundering

        National Bank of Egypt·2024

      • ICDL

        ICDL Arabia·2022
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