Omar Abdelsalam
Regional Manager
6th of October, Giza, EgyptWork Experience
Regional ManagerFull Time
GEORGIAN ARABIC AFRICAN BUSINESS UNION GAABU, Tbilisi, Georgia.
Mar 2021 - Feb 2022 -11 months
Market Research SpecialistFull Time
ABC RESEARCH MEA
Mar 2015 - Mar 2017 -2 yrs
Egypt , Giza
- Job Details:I was responsible for analyzing the effectiveness of marketing campaigns and promotional strategies, and evaluating market data trends to identify business opportunities for revenue resources and profitability. I was collecting data on their consumers, competitors, and marketplace and consolidated information into actionable items, reports, and presentations. Understanding business challenges. Research the customers to discover prospective customers' preferences. Meeting and interviewing the researched samples, collecting Data and Data entry, Data analysis, and reporting. - Design the research questionnaire. - Classify info and Data about customers and clients and competitors. - Data entry and storage. Data analysis. Reporting and presenting. - Implement the research for the clients based on the client's preferences and the issue or the problem prescription to meet the customer's needs. - Authoring insightful reports on market trends and clients' priorities. - Deliver actionable advice and recommendations to clients. - Report Presenting and advice to clients.
Market ResearcherFull Time
- Job Details:For the clients of Ipsos, I was collecting data on their consumers, competitors, and marketplace and consolidated information into actionable items, reports, and presentations. Understanding business challenges. Research the customers to discover prospective customers' preferences. Meeting and interviewing the researched samples, collecting Data and Data entry, Data analysis, and reporting. - Classify info and Data about customers and clients and competitors. - Data entry and storage. Data analysis. Reporting and presenting. - Implement the research for the clients based on the client's preferences and the issue or the problem prescription to meet the customer's needs. - Authoring insightful reports on market trends and clients' priorities. - Deliver actionable advice and recommendations to clients. - Report Presenting and advice to clients.
Customer Support RepresentativeFull Time
E-LIGHT SOLUTIONS
Mar 2009 - Apr 2011 -2 yrs, 1 month
Egypt , Giza
- Job Details:Helping customers, handling complaints and answering questions, giving guidance to customers by providing information about company services, taking orders, and processing returns. Helping customers understand the services and packages and answering questions about their contracts and resolving issues and maintaining client satisfaction. The company specialized in marketing and online business services such as online presence, website development, and software development. That has given me experience in the nature of these software services and products.
Education
Bachelor's Degree in Social Work
Fayoum UniversityJan 2016
Skills
- Digital Marketing
- Microsoft Office
- Google Ads
- Social Media
- Motivation
- Sales Planning
- Planning
- Adobe illustrator
- Adobe Photoshop
- bitrix24
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Languages
Arabic
Fluent
Training & Certifications
Fundamentals of Digital Marketing Certificate
Google Digital Garage·2022Professional Digital Marketing Certificate
Ministry of Communications and Information Technology (MCIT) and Udacity.·2022Fundamentals of Digital Marketing
Ministry of Communications and Information Technology I Udacity·2022