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Omar Tarek Abdel-fattah

Release Manager at QNB Group

Masr Al Qadima, Cairo, Egypt

Work Experience

  • Release ManagerFull Time

    QNB Group

    Dec 2018 - Present -6 yrs, 6 months

    Egypt , Cairo

    • Job Details:Serve as a primary point-of-contact for customers. Receive and process Retail products’ applications related to the concerned segment. Manage a portfolio of customers according to the specified segment. Develop branch business regarding the assigned accounts as well as prospective customers to meet and exceed the targets. Take advantage of every opportunity to delight customers, sell the bank products, and demonstrate an interest in providing other services.
  • Senior DispatcherFull Time

    Talabat

    Feb 2018 - Nov 2018 -9 months

    Egypt , Cairo

    • Job Details:leading my team to Receive emergency and non-emergency calls and record significant information, Addressing problems and requests by transmitting information or providing solutions, Receive and dispatch orders for deliveries, Use phone or computer to send Couriers to appropriate locations, Monitor the route and status of field units to coordinate and prioritize their schedule and Provide couriers with information about orders, traffic, obstacles, and requirements and Enter data in the computer system and maintain logs and records of calls, activities and other information. Receiving emergency and non-emergency calls and record significant information, Addressing problems and requests by transmitting information or providing solutions, Receive and dispatch orders for deliveries, Use phone or computer to send Couriers to appropriate locations, Monitor the route and status of field units to coordinate and prioritize their schedule and Provide couriers with information about orders, traffic, obstacles, and requirements and Enter data in the computer system and maintain logs and records of calls, activities and other information.
  • TraineeInternship

    QNB

    Jun 2016 - Jul 2016 -1 month

    Egypt , Cairo

    • Job Details:Summer training internship in retail banking
  • Sales Manager and Marketing RepresentativeFull Time

    Harvest British College

    Jul 2015 - Jul 2016 -1 yr

    Egypt , Cairo

    • Job Details:Achieving growth and hitting sales targets by successfully managing the sales team, Designing and implementing a strategic business plan that expands company’s customer base and ensure its strong presence and owning recruiting, objectives setting, coaching and performance monitoring of sales representatives.
  • Education

    • Bachelor's Degree in Accounting

      Cairo University (CU)

      Jan 2013 - Jan 2017 - 4 yr

    • High School - Thanaweya Amma

      Ebrahimia

      Jan 2013 

    Activities

    • Human Resources Officer at Fou2o

      Volunteering

      Oct 2016 - Jul 2017 -9 months

    • Event Organizer at Tshanj

      Volunteering

      Nov 2013 - Jul 2014 -8 months

    • Member Public Relations at Simulation Of Egyptian National Child Rights "SENCRO"

      Volunteering

      Oct 2013 - Jun 2014 -8 months

    • Member Fundraisng at Model Of American Presidency

      Volunteering

      Oct 2013 - Jun 2014 -8 months

    Achievements

    Organization: QNB Group Title: Relationship Manager I got an excellent performance award for being 1st rank of the 2020 benchmark and my KPI exceeded 100% over the last two years.

    Skills

    • Internet
    • computer
    • Microsoft Excel
    • Microsoft Powerpoint
    • Sales
    • Accounting
    • Human Resources (HR)
    • E-marketing
    • Microsoft Office
    • Microsoft Word
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    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • Spanish

      Beginner

    Training & Certifications

    • Principles Of Banking Certificate

      Egyptian Banking Institute·2017
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