OA
Omar Abdelaziz
Quality Control Specialist at Micro Engineering
Downtown, Cairo, EgyptWork Experience
Quality Assurance SpecialistFull Time
Jan 2024 - Apr 2024 -3 months
- Job Details:- Quality Assurance Specialist with expertise in maintaining accuracy and quality in first-pass tasks - Proven ability to ensure high standards and drive end-to-end project delivery excellence.
Technical SupportFull Time
Nov 2021 - May 2022 -6 months
- Job Details:Resolved technical issues for customers, ensuring minimal downtime and optimal system performance. Collaborated with cross-functional teams to identify and address recurring technical problems, improving service efficiency.
Customer Service AdministratorFull Time
Dec 2020 - Nov 2021 -11 months
Egypt
- Job Details:Assisted customers in troubleshooting technical issues, providing clear and effective solutions to meet their needs. Maintained a professional and empathetic approach while addressing customer concerns, fostering trust and loyalty. Managed customer accounts, processed requests, and ensured accurate documentation to maintain service excellence.
Education
Bachelor's Degree in Television Journalism Department
Cairo University (CU)Jan 2025
Skills
- Operations Management
- Team Leadership
- Operational planning
- Problem Solving
- Negotiation
- Administration
- Customer Service
- Customer Support
- Follow Up
- Sales Field
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Languages
Arabic
FluentEnglish
AdvancedItalian
Beginner