
Omar Abd El Fattah
Junior Data Analyst at Huhtamaki
Shubra, Cairo, EgyptWork Experience
Junior Data AnalystFull Time
- Job Details:-Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers. -Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry. -I send a daily production report and a daily waste report to Huhtamaki Head Office in UAE -Master Data Management (creation suppliers, customers, and item) -I made a video, it explains how to record on ERP system and give him a training on it
Account AdvisorFull Time
- Job Details:-Handle professionally inbound and outbound calls in terms of inquiries, complaints and requests to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers and provide callers with products and services information, emphasize product features and benefits. -I made a presentation, it explains how to use app application mobile.
Marketing RepresentativeFull Time
El Rowaad Steel Company
Oct 2015 - Sep 2017 -1 yr, 11 months
Egypt , Cairo
- Job Details:-Following up with current Customer’s needs, creating new offers by searching to new client.
Customer Support RepresentativeFull Time
- Job Details:-Handle professionally inbound and outbound calls in terms of inquiries, complaints and requests to maintain customer satisfaction and good image for the company by providing a prompt, efficient and courteous service to customers.
Education
Bachelor's Degree in low
Ain Shams University (ASU)Jan 2017
Achievements
-Top achiever for the last three quarters. -Top achiever in quality for the last three quarters. -Best Team in Raya contact center twice in a row.
Skills
- Office Programs
- Power BI and Tablea
- Oracle ERP
- Data visualization
- Data Validation
- Soft Skills
- Photoshop CS6
- Video Editing
- Presentation Skills
- Camtasia Studio
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Data Analysis Using Excel, Power BI and Tableau Online Workshop
Machinfy·2023Analyzing Growth Drivers & Business Risks
Corporate Finance Institute·2023Banking Products and Services
Corporate Finance Institute·2023Careers in Financial Planning and Wealth Management
Corporate Finance Institute·2023Fundamentals of Data Analysis in Excel
Corporate Finance Institute·2023Data Analysis Using Excel , Power BI , Tableau
Machinfy·2022Data Analyst
Huhtamaki·2021Customer service
Telecom Egypt·2014