Omar Abbas
Technical Support at Telecom Egypt (sprint Egypt)
Zaytoun, Cairo, EgyptWork Experience
Technical Support SpecialistFull Time
- Job Details:Responded to help desk tickets and resolved technical issues with external clients. resolving software issues via chat, email, and remote assistance. Created and maintained comprehensive documentation of support tickets, resolutions, and customer interactions.
Technical SupportFull Time
- Job Details:Respond to all inquiries from customers and sales representatives and work on solving all issues.
Web DesignerFreelance / Project
- Job Details:Designing personalized websites for fresher, middle, and senior-level clients. Modifying and making changes according to client’s requirements. Maintaining Excel sheets and regularly updating data. Making a website responsive.
Education
Bachelor's Degree in Computer Science
New Cairo AcademyJan 2020