
Oluwabamise Okelola
Field Service Engineer at SICPA GSS
Dubai, United Arab EmiratesWork Experience
Field Service EngineerFull Time
SICPA GSS
Jun 2017 - Present -8 yrs
United Arab Emirates , Dubai
- Job Details:• Providing first level support for technical issues and performing monitoring activities • Installation, configuration, optimization and maintaining SICPA equipment, servers • Maintaining test environment and coordinating with other Field Service Technicians • Performing user management, incident resolution and routine system administrative tasks • Troubleshooting, preventive and corrective maintenance, timely incident resolution • Customer training and assistance, providing on-call site support
Field Service EngineerFull Time
Swedish Machinery and Trucks (Volvo) Nigeria
Sep 2015 - Sep 2016 -1 yr
Nigeria , Lagos
- Job Details:• General service and maintenance of Volvo construction equipment and SDLG machines. • Overhaul of Volvo construction equipment and SDLG machines. • Assembly and coupling of Volvo construction equipment and SDLG machines. • Machine inspection, electronic fault detection and troubleshooting.
Field EngineerFull Time
Arbitech Nig Ltd
May 2014 - Sep 2015 -1 yr, 4 months
Nigeria , Lagos
- Job Details:• Customized automated solutions & turnkey lines for efficient product handling. • Design, installation and maintenance of primary and secondary packaging equipment. • Design, installation and maintenance of end-of-line equipment, conveyor systems, crate systems, pallets and depalletizers. • Design, Installation and maintenance of car park management system. • Sales and after sales services
InternInternship
Bowen University Teaching Hospital (Maintenance Department)
Jul 2013 - Dec 2013 -5 months
Nigeria , Ibadan
- Job Details:• Basic machining processes. • Machine repairs, coupling and assemblage.
Education
BEng in Mechanical Engineering
Federal University of Technology, AkureJan 2008 - Jan 2013 - 5 yr
High School - Other
Wesley College Of ScienceJan 2004
Achievements
• Successfully monitored ServiceNow ticket queues for timely incident resolution • Met internal OLA and SLA resolution target to firm’s expectation • Maintained readability at over 99% on customer sites • Successfully completed SAT, LAT and FAT in record time • Successfully applied Six Sigma principles for process improvement in 2 entities; Dubai and Kenya Project.
Languages
English
Fluent
Training & Certifications
Six Sigma Yellow Belt Professional
VWEdu·2019Diploma in Cybersecurity
SICPA·2017Occupational Safety and Health Professional
OSHAcademy·2016Employee Occupational Safety and Health
OSHAcademy, Geigle Safety Group·2016International English Language Test System (IELTS)
British Council·2016Continuous Professional Development in Project Management
British Project Professional Society (BPPS)·2016