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Olga Victor

Business Development Manager

6th of October, Giza, Egypt

Work Experience

  • Business Development ManagerFull Time

    Conf.

    Jan 2019 - Feb 2020 -1 yr, 1 month

    United States

    • Job Details: Work directly with administrative team to conceive and implement business development initiatives that elevate brand, prepare strategic plan and set priorities. Serve in a hybrid role balancing operational, business development and marketing strategies. Identify, research and analyze short-term and long-term business development strategies to develop and strengthen the brand. Administrate customer service and accept responsibility in maintaining relationships that are equally respectful to all. Work closely with leadership to ensure strategic plans are created to advance the vision and mission of the organization. Provide leadership to the marketing team. Interview patients for media and marketing purposes.
  • Human Resources Manager / Business PartnerFull Time

    Walmart

    Apr 2017 - Jan 2019 -1 yr, 9 months

    United States

    • Job Details:Owning people management initiatives including alignment of associates, looking after store staffing and ensuring compliance with policies and procedures. Motivate and groom associates by imparting Walmart values. Mentor associates in case of issues. Lead change management including adoption of technology. Build collaborative relationships with managers and associates to identify business needs and support the implementation of business solutions. Manage all human resource functions to hire, retain and develop people to achieve store sales and customer service goals. Identify candidates for promotion. Provide appropriate staffing levels to ensure operations succeed. Effectively resolve all employee relations' issues and address concerns. Manage departmental budgets, staff meetings, and strategic planning. Implemented new strategies, processes and procedures as well as training and integration.
  • Marketing Business Development ManagerFull Time

    Chestatee

    May 2015 - Apr 2017 -1 yr, 11 months

    United States

    • Job Details:Planning marketing and branding objectives. Preparing marketing strategies. Analyzing market trends and business development strategies based on analysis and feedback. Overseeing the creation and delivery of press releases, advertisements, and other marketing materials. Ensuring the brand messages are consistent. Gathering and analyzing customer insight. Engaging customers on social media. Leading all areas of content generation and production across all media platforms. Driving the overall CMR and direct marketing. Developing and leading a Marketing team that will develop and execute concepts, business models, channels and partners to position business as an innovator and leader.
  • Call Center SupervisorFull Time

    Hospital

    Apr 2011 - May 2015 -4 yrs, 1 month

    United States

    • Job Details:Write and administer effective formal performance appraisals, performance coaching and progressive discipline. Motivate and develop associates with innovative recognition techniques to ensure individual and team performance expectations are met. Evaluates the quality of Customer Service Associates' calls from customers; provides feedback to reps on strengths and areas for improvement. Conduct interviews and recommend talented candidates for hire to maintain a dedicated, high performing workforce. Perform other duties as assigned. Approves and implements streamlining opportunities and process improvements. Provide best in class customer service to internal and external customers.
  • Education

    • MBA in Business Administration

      Columbia Southern University

      Jan 2020 

    Skills

    • Digital Marketing Strategy
    • Strategy
    • Marketing
    • Business Development
    • Healthcare
    • Sales
    • business
    • Leadership
    • Customer Service
    • Customer Service Management
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    Languages

    • English

      Fluent
    • Russian

      Fluent
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