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Olena Afanasieva

English teacher at Le jour nursery academy

Mokattam, Cairo, Egypt

Work Experience

  • English teacherFull Time

    Le jour nursery academy

    Oct 2019 - Present -5 yrs, 8 months

    Egypt , Cairo

    • Job Details:* developing and implementing lessons and work schemes, using the Early Years Foundation Stage as a framework. * providing a safe and stimulating environment that facilitates learning. * organising and supervising play and work activities (for example reading, cooking, music, dancing etc). * maintaining records. * monitoring and recording progress.
  • SUPERVISOR of beauty salonFull Time

    Maison de Joelle

    Jan 2017 - Jul 2019 -2 yrs, 6 months

    Qatar , Doha

    • Job Details:➢ Responsible of the POS and cash sales in salon. ➢ Manage a team of 13 employees, organized work between them and control the process. ➢ Organize employees’ shifts, considering peak times and seasonality. ➢ Indentify customer potential needs and use initiatives to meet those needs. ➢ Maintain good and consistent customer service for welcoming, leave taking, customer retention, retaining client details, customer complain & line ups. ➢ Ensure building, maintaining and using the customer data base. ➢ Promote, up-sell & cross-sell products and services. ➢ Manage, engage and delegate the responsibilities of the team. ➢ Keep control for stock: ordering, inventory, expired term. ➢ Prepare daily and monthly reports. ➢ Responsible for coaching and training own team members. ➢ Order front office supplies and keep inventory of stock. ➢ Receive, sort and distribute daily mail/deliveries. ➢ Interpret and explain Company policies and procedures.
  • SOCIAL MEDIA MARKETING SPECIALISTFull Time

    INTERNATIONAL TRANSLATION AGENCY PHILIN

    Mar 2016 - Jan 2017 -10 months

    Ukraine , Kharkiv

    • Job Details:➢ Create social media pages for company (Facebook, Linkedin, YouTube channel). ➢ Managing social media accounts with the aspects of creating strategy, composing content, publishing post etc. ➢ Facebook ads copywriting and creating ad images. ➢ Managing social media complaints. ➢ Compiled lists of all the products the company had to offer and developed product description. ➢ Promotion & Image Designs for company. ➢ Special Event Coordination. ➢ Reputation management and branding. ➢ Writing advertising texts and useful articles. ➢ Planning and executing offline and online campaigns. ➢ Creation of tables, banners, video and other media objects. ➢ Email-marketing. ➢ Formalization and filling of the company's website, blog. ➢ Development and management of the loyalty company for customers. ➢ HR creatives to be published on job search sites. ➢ Prepare clear and concise reports.
  • ASSISTANT MANAGERFull Time

    INTERNATIONAL TRANSLATION AGENCY PHILIN

    Nov 2014 - Mar 2016 -1 yr, 4 months

    Ukraine , Kharkiv

    • Job Details:➢ Assisting the General Manager at operational level in the planning and execution of all work related duties. ➢ Monitoring the campaigns of local competitors. ➢ Organizing seasonal promotions and events. ➢ Reviewing customer feedback and then suggesting ways to improve processes and service levels. ➢ Assisting in the recruitment of staff. ➢ Assisting in payroll duties. ➢ Preparation and organization of the meetings. ➢ Administrative work. ➢ Procurement and inventory control. ➢ Schedule preparation. ➢ Outlook communication. ➢ Writing reports through the detailed analysis of data.
  • Education

    • Bachelor's Degree in Personnel management and labor economics

      Kharkiv National Academy of Public Administration

      Jan 2014 

    Skills

    • Microsoft Office
    • Adobe Photoshop
    • Customer Service
    • Management
    • Marketing Campaigns

    Languages

    • Russian

      Fluent
    • Ukrainian

      Fluent
    • English

      Advanced
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