Ola Omar Fadaly

Technical support at Acanac (Convergyes)

Nasr City, Cairo, Egypt
  • Internet
  • Customer Service
  • Customer Service
  • Planning
  • Hospitality

Work Experience

Technical supportFull Time

Acanac (Convergyes)

August 2016 - Present • 7 yrs, 8 months

Back office specialistFull Time

On Air (Teleperformance)

January 2012 - July 2016 • 4 yrs, 6 months

Technical support specialist Full Time

Samsung UK (Teleperformance)

February 2010 - December 2011 • 1 yr, 10 months

Bank Audi

2 yrs , 2 months

  • Back office officer Full Time

    September 2008 - January 2010 • 1 yr, 4 months

  • Customer Service Agent Full Time

    October 2007 - August 2008 • 10 months

Education

  • BA in Business Administration

    Ain Shams University (ASU)Jan 2001 to Jan 2005 · 4 Years

  • High School - Thanaweya Amma

    Maimoona Jan 2000

Skills

Tools and Fields of Expertise

  • Internet
  • Customer Service
  • Customer Service
  • Planning
  • Hospitality
  • Back office
  • Microsoft Office
  • Computer Skills

Languages

  • English

    Fluent

Training & Certifications

  • Insurance Plans

    Alianz ·2008

  • Sales skills

    Quest ·2008

  • Customer service Mastery

    Quest ·2008

  • Money banking

    Banking institution ·2005
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