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Ola Taha El-Awamry

Back Office SME & Floor auditor at Teleperformance

Faisal, Giza, Egypt

Work Experience

  • Assistant contact center managerFull Time

    Teleperformance - Egypt

    Jun 2021 - Present -3 yrs, 11 months

    Egypt , Cairo

    • Job Details:Certified Lean Six Sigma Yellow Belt Assistant Contact Center Manager at Teleperformance for EMAAR Account.

  • operation supervisorFull Time

    Teleperformance

    Feb 2018 - Present -7 yrs, 3 months

    Egypt , Cairo

    • Job Details:Front office supervisor

  • Back Office SME & Floor auditorFull Time

    Teleperformance

    Dec 2015 - Present -9 yrs, 5 months

    Egypt , Cairo

    • Job Details:Working in call center and customer's service field for 6 years

  • Customer Service AgentFull Time

    Xceed

    Apr 2015 - Dec 2015 -8 months

    Egypt

      • Education

      • Faculty Of Arts Mass Communication & Media in Arts Mass Communication & Media

        Helwan University

        Jan 2009 - Jan 2013 - 4 yr

      • High School - Thanaweya Amma

        Old Narmer

        Jan 2008 

      Skills

      • assistant contact center manager
      • Microsoft Office
      • Internet
      • Customer Service
      • Office management
      • Sales

      Languages

      • English

        Fluent

      • Arabic

        Fluent

      Training & Certifications

      • six sigma Yellow belt

        2021
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