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Ola Hussein Youssef

Call Center Agent at Veepee Account (German Account)

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • Call Center Agent GermanFull Time

    Majorel

    Jun 2018 - Feb 2020 -1 yr, 8 months

    Egypt , Cairo

    • Office ManagerFull Time

      Clinilab/colors Medical labs

      Jan 2010 - Present -15 yrs, 5 months

      Egypt , Cairo

      • Job Details:1-Handling the phone calls. 2-Responsible for managing the customer Accounts (from receiving the samples till delivering the results). 3- releasing the invoices. 4- reporting to the CEO. (Monthly). 5-responsible for purchasing all the lab needs.
    • Education

      • Bachelor's Degree in El-Alsun university

        Ain Shams University (ASU)

        Jan 2005 - Jan 2009 - 4 yr

      • High School - American diploma

        rajac american school

        Jan 2005 

      Skills

      • Microsoft Office

      Languages

      • English

        Advanced
      • German

        Advanced

      Training & Certifications

      • Deutsch course (Germanistik) level B2

        Deutsche Ecke·2018
      • Deutsch course - level B1

        ÄDK·2016
      • HR DIploma

        British foundation·2015
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