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Ola Refaat

HR Specialist & Office Manager at 25fiftyfive consultancy

Dubai, United Arab Emirates

Work Experience

  • HR Specialist & Office Manager

    25fiftyfive consultancy

    Apr 2025 - Present -4 months

    United Arab Emirates

    • Job Details:Support day-to-day HR operations, coordinate employee engagement activities and events to enhance company culture. Assist with the recruitment process by scheduling interviews, coordinating candidate communications, and preparing onboarding materials. Maintain employee records, including personnel files, contracts, and other HR documentation. Support the HR team in organizing employee training, development programs, and performance reviews. Assist in the administration of employee benefits programs and assist employees with inquiries regarding benefits. Help maintain compliance with employment laws and company policies. Manage employee attendance records and assist with payroll-related tasks, such as time-off tracking. Help coordinate events and audits, provide general administrative support to ensure the office runs smoothly, including managing office supplies, ordering equipment, and maintaining office organization. Assist with travel arrangements for employees and executives as needed.
  • HR Specialist & Office Manager

    Experts BS

    Egypt

    • Job Details:Assist with recruitment activities, including posting job ads, screening resumes, coordinating interviews, and conducting reference checks. Facilitate onboarding processes for new hires, including preparing orientation materials, conducting orientation sessions, and ensuring smooth integration into the company. Provide support in handling employee relations issues, addressing inquiries, and maintaining positive employee relationships. Support the administration of employee benefits programs, including health insurance, leave requests, and retirement plans. Assist in the administration of performance evaluation processes, including setting up performance reviews, managing documentation, and tracking progress. Ensure compliance with local, state, and federal regulations, as well as company policies and procedures. Maintain records and assist with audits. Prepare and analyze HR data and metrics for reporting and decision-making purposes. Assist in coordinating training sessions, workshops, and employee development programs. Support the implementation and communication of HR policies and procedures.
  • HR Specialist & Administrative Assistant

    Travista

    Egypt

    • Job Details:Assist with recruitment activities, including posting job ads, screening resumes, coordinating interviews, and conducting reference checks. Facilitate onboarding processes for new hires, including preparing orientation materials, conducting orientation sessions, and ensuring smooth integration into the company. Provide support in handling employee relations issues, addressing inquiries, and maintaining positive employee relationships. Support the administration of employee benefits programs, including health insurance, leave requests, and retirement plans. Assist in the administration of performance evaluation processes, including setting up performance reviews, managing documentation, and tracking progress. Ensure compliance with local, state, and federal regulations, as well as company policies and procedures. Maintain records and assist with audits. Prepare and analyze HR data and metrics for reporting and decision-making purposes. Assist in coordinating training sessions, workshops, and employee development programs. Support the implementation and communication of HR policies and procedures. Greet visitors and clients, ensuring a professional and welcoming atmosphere. Answer phone calls, respond to emails, and handle inquiries in a timely and courteous manner. Manage the office calendar, including scheduling meetings, conferences, and appointments. Organize and coordinate company events, meetings, and conferences, ensuring all logistics are handled. Handle mail and package deliveries, ensuring timely distribution. Assist with travel arrangements for employees and executives as needed.
  • Operations & HR Manager

    Travco

    Egypt

    • Job Details:Oversee the daily operations of the HR department, ensuring the effective implementation of HR policies, procedures, and systems. Lead and manage the end-to-end employee lifecycle, including recruitment, onboarding, performance management, promotions, and offboarding. Develop and maintain HR processes that ensure accuracy and efficiency in all HR operations, including HRIS management, data entry, and reporting. Ensure HR compliance with legal regulations and internal policies, including maintaining up-to-date knowledge of labor laws and employment regulations. Develop and manage HR service level agreements (SLAs) to ensure HR operations meet the organization's needs and expectations. Oversee the management and optimization of HR systems and technologies, ensuring they are effective and efficient in supporting HR functions. Coordinate HRIS processes, including system updates, data integrity, and reporting. Work with IT and other departments to implement and improve HR technology solutions that streamline processes and enhance employee experience. Lead and manage a team of HR professionals, providing guidance, training, and support to ensure high levels of performance and engagement. Foster a culture of continuous improvement within the HR operations team by identifying opportunities for training, development, and skill-building. Monitor team performance and metrics to ensure targets and KPIs are met while maintaining a high level of service and quality. Partner with other HR leaders to ensure that HR operations align with employee engagement and retention strategies. Oversee the design and execution of employee programs, initiatives, and processes that enhance employee satisfaction and experience. Handle employee inquiries and resolve HR-related issues, ensuring a positive and timely resolution. Develop and generate regular HR reports and analytics, providing insights to senior leadership on key HR metrics such as turnover, headcount, and employee satisfaction. Identify trends, challenges, and areas for improvement within HR operations and work proactively to implement solutions. Support the HR department in budget planning and cost management, ensuring cost-effective use of resources while maintaining high-quality HR services. Collaborate with other departments (e.g., finance, legal, IT) to ensure HR operations are aligned with overall business objectives. Act as a strategic partner to other business leaders in optimizing HR processes and developing solutions for organizational challenges.
  • Education

    • Master's Degree in Global Business

      Science Valley Academy (SVA)

      Jan 2025 - Jan 2025 - 0 Month

    • Bachelor's Degree in English Literature

      Ain Shams University (ASU)

      Jan 2025 - Jan 2025 - 0 Month

    • HRM Diploma in Human Resources Management

      University of Dubai

      Jan 2024 - Jan 2024 - 0 Month

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent
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