OM
Ola Saied Muhammad
Sales coordinator at Sika Egypt
Ain Shams, Cairo, EgyptWork Experience
Sales coordinator Full Time
Sika Egypt
Aug 2014 - Present -10 yrs, 10 months
Egypt , Cairo
- Job Details:Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation. - prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them. - liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints. - work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly. - Produce reports on progress within the department and outline any developed strategies to improve.
Regional Customer Service Excutive Full Time
HSBC Bank
Aug 2013 - Aug 2014 -1 yr
Egypt , Cairo
- Job Details:Attracts potential customers by answering product and service questions; suggesting information about other products and services. -Opens customer accounts by recording account information. -Maintains customer records by updating account information. -Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Recommends potential products or services to management by collecting customer information and analyzing customer needs. -Prepares product or service reports by collecting and analyzing customer information. -Contributes to team effort by accomplishing related results as needed.
Adminstrative AssistantFull Time
Al Boraq Group
Feb 2012 - Mar 2013 -1 yr, 1 month
Egypt , Cairo
- Job Details:-Direct the First Nations Members and the general public to the appropriate staff member -Open and date stamp all general correspondence -Maintain the general filing system and file all correspondence -Assist in the planning and preparation of meetings, conferences and conference Telephone calls -Make preparations for Council and committee meetings -Maintain an adequate inventory of office supplies -Provide word-processing and secretarial support
Education
BCS in sociology
Ain Shams University (ASU)Jan 2008 - Jan 2011 - 3 yr
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Credit card
HSBC·2013Banking
HSBC·2013General English
British Council·2012