OM
Ola Mahmoud
Collections Financial Advisor
Cairo, EgyptWork Experience
HSBC (Hong Kong and Shanghai Banking Corporation)
Jun 2024 - Jan 2025 -7 months
Egypt
- Job Details:Ensured all collection activities comply with banking regulations and internal policies. Maintained accurate records of all collection activities and communications with customers. Developed strategies to recover funds from delinquent accounts while maintaining positive customer relationships. Developed customer engagement strategies that led to a 15% increase in debt recovery rates, improving financial stability.
Real Estate Investment Advisor
GCS (Globex Call Center Solutions)
Dec 2022 - May 2024 -1 yr, 5 months
Egypt
- Job Details:Provided guidance and assisting Dubai's sellers and buyers in marketing and purchasing property for the right price. Determined clients’ needs and financial abilities to propose solutions that suit them. Increased property sales by implementing tailored marketing solutions and streamlining customer communication processes. Advised clients on profitable real estate investments, leveraging financial analysis to optimize property portfolios.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2019 - Jan 2023 - 4 yr
Bachelor's Degree in Finance and Investment
Cairo University (CU)Jan 2025 7 Months