OM

Ola Madani

Training Manager at ServiceFirst CX

Nozha, Cairo, Egypt

Work Experience

  • Training ManagerFull Time

    ServiceFirst CX

    Apr 2024 - Present -1 yr, 2 months

    Egypt , Cairo

    • Training SupervisorFull Time

      ServiceFirst CX

      Jan 2023 - Mar 2024 -1 yr, 2 months

      Egypt

      • TrainerFull Time

        ServiceFirst CX

        Jun 2022 - Dec 2022 -6 months

        Egypt , Cairo

        • Training LeadFull Time

          Teleperformance - Egypt

          Jul 2020 - May 2022 -1 yr, 10 months

            • Education

            • BA in English Literature

              Helwan University

              Jan 2006 - Jan 2011 - 5 yr

            • High School - Thanaweya Amma

              Badr Language School

              Jan 2006 

            Skills

            • Fast Typing
            • Training
            • Gamification and Experiential Learning

            Languages

            • English

              Fluent

            • Arabic

              Fluent

            • French

              Beginner

            Training & Certifications

            • Embracing Team Diversity

              Burton Consultancy·2013

            • TICO

              Travel Industry Council of Ontario·2011
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