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Ola Ibrahim Hafez

VP Human Resources/Regional HR Director

Heliopolis, Cairo, Egypt

Work Experience

  • Senior HR DirectorFull Time

    KPMG

    Jun 2020 - Present -4 yrs, 11 months

    Egypt , Cairo

    • Job Details:• Provide overall leadership and guidance by overseeing talent acquisition, employee career development, succession planning, retention programs, training, and leadership development. • Responsible for all aspects of defining, selecting, and executing the recruitment plan. • Function as a strategic, human capital business advisor to the senior management team. • Identify opportunities for improvement and resolves any discrepancies. • Develop and monitor an annual budget that includes manpower plan, Human Resources services, employee recognition, and administration. • Implementing initiatives related to Employee Engagement Survey, KPI, Team Building activities, Rewards & Recognition, and any other initiatives that are deemed necessary to create a highly motivated and performing culture. • Identify and manage risk responsibly • Innovate and use technology to achieve operational HR excellence • Foster an inclusive environment where employees feel welcomed, prepared, and engaged • Managing HRIS in a new ERP system integration. • Managing the 360-degree feedback project. • Oversee benefit and compensation plans to ensure cost efficiencies and attractiveness to retain top talent.
  • Chief Human Resources Officer- Egypt, Levant & AfricaFull Time

    IDH

    Jan 2017 - Aug 2020 -3 yrs, 7 months

    Egypt , Cairo

    • Job Details:• Collaborated as an executive partner with the CEO and Executive Board to drive internal growth, enhance people and process capabilities, champion continuous improvement, operational excellence, and fortify HR alignment with overall business objectives. • Revamped the organizational structure for both the head office and branches, including a comprehensive redesign of the rewards and pay grade structure. The changes were strategically aligned to accommodate the dynamic business environment and contemporary modes of working, contributing to a 9% revenue growth in an intensively competitive business landscape. Delivered a sustainable competitive advantage through a comprehensive selection and recruitment strategy. • Manage the effective achievement of the team objectives through setting individual objectives, managing performance, developing the team, and providing formal and informal feedback to maximize overall performance, engagement, and motivation. • Offered impactful coaching to the management team on diverse HR processes and programs, ensuring their effective implementation. • Successfully managed a multicultural team of 43 HR Professionals, fostering a unified, value-based culture and brand within the organization. • Provided overall leadership and guidance to different HR functions by overseeing talent acquisition, employee relations, training and development, career development, total rewards, performance management and organizational development. • Leadership role in shaping the culture of the organization and establishing high levels of employee engagement and commitment. • Participated in the Merging and Acquisition of lab Scan Group in Nigeria.
  • Regional HR Director - MENA & TurkeyFull Time

    Magrabi

    Oct 2008 - Dec 2015 -7 yrs, 2 months

    Egypt , Cairo

    • Job Details:• Launch and start-up of a Human Capital Department in Cairo Central Support Office and in Istanbul, Dubai and Jeddah Regional Offices. • Restructure of both G&A and Operations across the regions. • Created a new manpower and budget planning system and regional recruitment strategy. • Developed and instituted innovative staffing and succession planning that reduced turnover to 5 % in head office, 7 % in regional offices and 15% in operations and (time-to-post and time-to-fill) by 35%.
  • HR DirectorFull Time

    ERA commercial Egypt

    Jan 2005 - Aug 2008 -3 yrs, 7 months

    Egypt , Cairo

    • Job Details:• Provide expert advice to the CEO on relative law, policy and practice, on complex workforce management issues, employee relations and organizational matters, ensuring that both business risks and litigation are assessed and minimized. • Responsible for senior level decision making and both day to day strategic direction of the HR function • Evaluate procedures and technological procedures and improve HR reporting systems and HR data management. • Strategically manage the provision of human resources in the areas of workforce planning, recruitment, deployment and placement for all categories of employees, departmental budget control, employee relations and organizational health services including the line responsibility for the delivery of payroll services. • Lead the design of HR service provision to provide a strategic high-quality and cost-effective HR services to all countries • Define HR entry strategy to new markets including grading, pay levels, policies and procedures
  • Education

    • MBA in Human Resources

      South Carolina University

      Jan 1998 - Jan 2000 - 2 yr

    • Business Administration in Buisness Administration

      Cairo University (CU)

      Jan 1981 - Jan 1985 - 4 yr

    Achievements

    • Launch and start-up of a Human Capital Department in Cairo Central Support Office and in Istanbul, Dubai and Jeddah Regional Offices. • Restructure of both G&A and Operations across the regions. • Created a new manpower and budget planning system and regional recruitment strategy. • Developed and instituted innovative staffing and succession planning that reduced turnover to 5 % in head office, 7 % in regional offices and 15% in operations and (time-to-postand time-to-fill) by 35%. • Launched a solid Performance Management system linked to KPIs, bonus, promotions and transfers. • Planned, launched and implemented a cultural change programme by improving morale, environment, efficiency and reliability. • Initiated and designed teambuilding events to build relationships, develop teamwork and ensure consistent behaviors • Conducted personal assessment for 360 directors, managers and staff along with development and training plans. • Designed and implemented HR policies and procedures

    Skills

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    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • MBA in Human Resources

      2010
    • Total Rewards Certification

      AUD - Dubai·2010
    • Organization Development

      AUC·2009
    • Certified Organizational Behaviour Professional

      Society of Human Resources Management – USA·2007
    • Certified Assessor

      J&J Training Academy USA·2000
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