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Ola Fathi

senior specialist at Orange

Haram, Giza, Egypt

Work Experience

  • senior specialist in prepaid Compliant Handling TeamFull Time

    Orange

    Sep 2015 - Present -9 yrs, 11 months

    Egypt

    • senior specialistFull Time

      Orange

      Mar 2013 - Present -12 yrs, 5 months

      Egypt , Cairo

      • Job Details:i start working as a customer service representative for two years then i get promoted to be specialist in a back office team (Complaint Handling Team) then i become senior specialist agent in the same team

      • Education

      • Bachelor's Degree in History

        Cairo University (CU)

        Jan 2003 - Jan 2007 - 4 yr

      Skills

      • Negotiation
      • Computer Skills
      • basic business skills

      Languages

      • English

        Advanced

      Training & Certifications

      • English Course

        Berlitz·2009

      • ICDL

        2008

      • customer service certificate and communication skills

        Dale Carnige·2008
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