Ola Mohamed Assem

Sales Operations supervisorFull Time

• Job Details:Manage and provide guidance to subordinates, including training, performance evaluation, and professional development. Maintain accurate and up-to-date sales operations documentation, records, and reports Additionally, guarantee staff availability to attend the Sales teams issues/errors that arise daily. Assist sales team in managing various documents and tasks, such as reservations, blocked and open inventory, new broker contracts, payment plans and circulate new important memos. Collaborate with different departments to ensure alignment and coordination of sales operations to ensure all operational activities (such as signed contracts, sold units checks, downpayment and needed installments collections, legal approvals, lay outs, master plan, add Ons & finishings, sales force issues) are run timely and correctly. Responsible for Internal and External Commission such as sales commissions, internal referrals, existing clients, and broker commission. Revise all master sales data also client’s collection and checks then comparing to company’s sales commission schema to be sent to finance department. Reviewing internal claim request and make sure that adhere our conditions, to be sent to finance Dept. Follow up on claim cycle among different departments, facilitate any obstacles or approvals from receiving claim request to receiving their checks. Reports: • Sales and commission daily report. • Inventory (Hold, Block, Repriced and open units) Report. • Brokers receive/send commissions. • Year to date sold units.

Senior Sales OperationsFull Time

• Job Details:Reservation • To be sure, that all documents is right, and follow the approvals mails to be sure that all conditions adhere M2 policy. Payment plan • Normal payment plan o The normal payment plan that agreed from M2 upper management • Exceptional payment plan o To create the exceptional payment plan on system as per sales request and compare it with normal payment plan to show the variance between them, and make sure that all exceptions have been approved from the authorized person. Follow up after reservation • To follow the contracts have been signed or not, and record the contract date, and be sure the cheques have been delivered, to follow up with finance Dept. that the down payment has been collected. Inventory • available units • Blocked units as per sales request • Blocked units as per management decision • Follow the units, which had been canceled to be added on the availability list. • Revising the inventory status on system and operations sales update sheets, and make sure all is the same. CIL • Received CIL mails from partner companies, and follow expiry date of each CIL to not exceed the dates (14 Days) • Send a report to sales Dept. with expiry CIL data to contact the clients again as a direct sale. • To review CIL data with M2 data to be sure that there is no duplicate with our data. • Referral client o From M2 employee o Existing clients Broker • Broker contracts o To be sure, that all documents was approved by legal Dept., and the percentage is aligned with our policy. • Broker claims o Receiving broker claims after reviewing and make sure that adhere our conditions, and send it to finance Dept. Reports • TRIO GARDENS Prices, inventory and Payment plans. • TRIO GARDENS Data Base “unit, Sales, Brokers, Commissions”. • ELMASYAF Prices, inventory and Payment plans. • ELMASYAF Data Base “unit, Sales, Brokers, Commissions”. • Broker assignment. • CIL.

senior sales adminFull Time

• Job Details:Assist the Team Leader in any and every possible fashion to assist in building his business and achieving all stated goals while providing excellent client service Follow up and upgrade inventory continuously, whether New or Re-Sale units Implement all lead generation systems on a daily basis in order to maximize prospect leads consistent with the appropriate marketing checklist (cold calls, recall exiting clients, interested leads from social media or any marketing channel) Continue to build stronger relationships with all referral sources, past clients and future clients in order to maximize client satisfaction and customer satisfaction rating Respond to customer inquiries regarding of their units and describe our own commission rate "percentage” Identify and find out who is the source of the unit "Company, Sales, Ads, Agent…. els" Ensure all information between the Client and the Team Leader is kept confidential Sales administrators provide support for sales representatives when they are away from the office by Taking calls or e-mails from customers and alert representatives to any urgent issues In Re-Sales case, Identify Meeting time between "sales person” and Owner Maintain records of sales and compare them with targets to help sales managers and representatives monitor the team's progress. Extend marketing department with all necessary data to prepare ads and reports Recording, arranging and writing all the points that have been discussed in the meetings and send them to other departments view "all details of sold units" with other departments Create all follow up reports for our sales team such as “sales reports, sales Achievements Vs. Target Reports.