Ohiduzzman Munshi

IT Help Desk

• Job Details:Managed and maintained network security and virus-free IT environments. Created, maintained, and closed organizational email accounts (staff and group email). Oversaw local office network systems, ensuring smooth and uninterrupted communication. Established a centrally controlled data center and user management system to enhance IT security. Recommended and implemented new products, services, and equipment to meet organizational needs. Conducted risk analysis and ensured regulatory compliance for IT solutions. Coordinated with IT vendors and service providers for procurement and system upgrades. Developed RFP/RFQ/RFA documents and evaluated vendor proposals. Ensured data security and compliance with policies regarding data sharing and software licensing. Provided troubleshooting assistance and resolved IT issues in a timely manner. Assisted project teams in IT equipment disposition and asset management.

Consultant IT Support and Management

• Job Details:Provided IT support to conduct virtual training (Zoom) on TOT training on COVID-19 prevention of transmission of corona infection. Maintained all records digitally and also maintained communication with participants and resource people. Designed and supported PowerPoint presentation slides and videos used in the TOT.