Basic Info

Omar Hegazy

2 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Public relations specialist at EIPICO Pharmaceuticals

Experience Details

Public relations specialist

Marketing/PR/Advertising

Entry Level

•Assited in editing, writing and publishing a full company profile to be used as the official source of information to the company’s publics after coordination with different multiple departments to provide excellent accuracy to the presented information

•Responsible for fundraising activities and memberships designed to support and influence the company’s relationships with various publics for a social cause to boost the company’s image and reputation.

•Responsible for preparation, purchase and placement of purposefully planned and executed messages in selected media to further the interest of a specific cause

•Organizing official visits for various publics to the company’s factories after coordination with different departments to provide transportation, meal and Photography to the visitors.



Company Details

EIPICO Pharmaceuticals (multinational)

Cairo, Egypt

More than 1000 employees

Pharmaceuticals

http://www.eipico.com.eg

Aug 2017 to present (5 months)
Customer Intelligenve reprepresentative at Oracle

Experience Details

Customer Intelligenve reprepresentative

Business Development

Experienced (Non-Manager)

¥

Supports personalization and targeting Collect and analyze information
¥ Provide a detailed understanding of the customer’s experience with the company
¥ Collect reports of customer activity Gathering information through profiling campaigns for assigned market
¥ Researching and understanding companies structures Building a relationship and achieving a high level of collaboration with BDCs
¥ Coordinating, supporting and marketing sales teams
¥ Identifying and report data quality issues that must be corrected in the source system
¥ Ensure lists consolidation throughout the profiling process
¥ Highlighting the areas within the system suffering from the most serious and/or numerous data quality issues
¥ Analyzing and mapping IT infrastructures and competitors landscapes
¥ Reporting on results at the end of every campaign
¥ Meeting required KPIs and targets


Company Details

Oracle (multinational)

Cairo, Egypt

More than 1000 employees

Information Technology Services

N/A

Oct 2016 to Aug 2017 (10 months)
Guest service agent at Fairmont Heliopolis and Towers

Experience Details

Guest service agent

Customer Service/Support

Entry Level

-engage each guest as a unique individual and listen attentively to their requests
-perform accurate check-ins and check-outs of guests on daily basis
-answer the telephone in a timely and a professional manner
-responsible for a cash float throughout the entire shift and ensuring it balances correctly with the opera system
-listen to guest’s complains or concerns and resolve their issues immediately
-uses proper mail, package, and message handling procedures through out the whole hotel
-performs cashier related functions like posting charges to guest accounts, ----raising paid out's, currency exchange
-possesses a working knowledge of the reservations department. takes same day reservations and future reservations when necessary.
-knowledgable about room rates and different types of accommodations and up-selling techniques
-responsible for brand identity and providing guests with all Fairmont services through out the whole stay
-always ready to answer any questions regarding the product (marketing and sales techniques)


Company Details

Fairmont Heliopolis and Towers

Cairo, Egypt

More than 1000 employees

Hospitality/Hotels

N/A

Nov 2015 to Nov 2016 (1 year)
Sales representative at Amer Group

Experience Details

Sales representative

Sales/Retail

Entry Level

-Carry out formal presentations about the company products using videos and printed materials
-Calling clients and offering them new products (real estate)
-Develop knowledge and updates about competitors
-Establish customers' needs through explaining and demonstrating products to them.
-Compare a property with similar properties that have recently sold to determine its competitive market price.
-Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
-Visit properties to assess them before showing them to clients.
-Rent or lease properties on behalf of clients.


Company Details

Amer Group

Cairo, Egypt

501-1000 employees

Real Estate/Property Management

N/A

Jun 2014 to Nov 2014 (5 months)
Social media Specilist (intern) at Iam Cairo

Experience Details

Social media Specilist (intern)

Media/Journalism/Publishing

Entry Level

(I am Cairo) is a tourist guide magazine.I was responsible for everything related to social media (Facebook-youtube-twitter) regarding content, presentation and delivery.raising it’s audience on Facebook from 44,000 to 150,000 and creating a better potential reach for the magazine.


Company Details

Iam Cairo

Cairo, Egypt

N/A

Publishing and Printing

N/A

Jun 2013 to Sep 2013 (3 months)
Exchange participant (volunteer) at Aiesec Russia

Experience Details

Exchange participant (volunteer)

Analyst/Research

Student

I was provided an Internship working at a summer camp for children teaching english language and communication skills.

* Accomplishment: Golden Medal for making a difference


Company Details

Aiesec Russia

Chelyabinsk, Russia

51-100 employees

Education

N/A

Jun 2012 to Aug 2012 (2 months)

Education

Bachelor of Masscommunication in Integrated Marketing Communications

Education Details

Bachelor of Masscommunication

Integrated Marketing Communications , Radio and television productions

Misr International University (MIU), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr International University (MIU)
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

BBC International School

Egypt

2009

B / Very Good / 75 - 85%

N/A

BBC International School
2009

Certifications

ICDL
Jun 2010

Certificate details

ICDL

Jun 2010

N/A

N/A

N/A

UNESCO

N/A

Certificate details

Conference and Event Management

Feb 2015

N/A

N/A

N/A

American University in Cairo

N/A

Certificate details

Leadership that makes a difference

Apr 2012

N/A

N/A

N/A

Emerging Market solutions

N/A

Training and Courses

Training/Course Details

Social Psychology

Sep 2016

Udemy.com

N/A

Jobseeker photo

Profile Skills and Keywords

Adobe IllustratorAdobe PhotoshopAdobe PremiereAppleArabicBlackBusinessBusiness DevelopmentCommunicatorConference And Event ManagementCopywritingCustomer Intelligenve ReprepresentativeCustomer ServiceEIPICO PharmaceuticalsEducationEnglishExchange ParticipantExplorationGuest Service AgentHospitalityHotelsICDLInformation Technology ServicesIntegrated Marketing CommunicationsJournalismLeaderLeadership That Makes A DifferenceMarketingMediaMicrosoft OfficeMusicNegotiatorOraclePersistentPharmaceuticalsPhotographyPresenterProperty ManagementPublic RelationsPublic Relations SpecialistPublishingPublishing And PrintingRadio And Television ProductionsReadingReal EstateResearchRetailSalesSales RepresentativeSocial Media MarketingSocial Media SpecilistSocial PsychologySupportTeam LeadershipVideo Editing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Advanced

: Advanced

: Advanced

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Medium

:

1-3 years

Adobe Premiere

Adobe Premiere

: Intermediate

: High

:

3-5 years

Adobe Illustrator

Adobe Illustrator

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

video editing

video editing

: Expert

: Extreme - I love it!

:

1-3 years

Social Media Marketing

Social Media Marketing

: Advanced

: High

:

Less than 1 year

Team Leadership

Team Leadership

: Advanced

: High

:

Less than 1 year

Sales

Sales

: Advanced

: High

:

Less than 1 year

Public relations

Public relations

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Copywriting

Copywriting

: Beginner

: High

:

Less than 1 year

Key Skills

Leader, Communicator, Negotiator, Presenter, Persistent

A possibility explorer, Legacy creator

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