Official Ahmadwaly

Customer Care

• Job Details:Navigated the intricacies of Viator & Tripadvisor platform, ensuring seamless bookings for diverse international tours and activities. Secured the best deals for clients, exceeding budget expectations through research, comparison, and proactive communication with vendors. Handled customer inquiries and concerns, resolving issues with calm, efficient, and personalized solutions.

Back Office Agent

• Job Details:Pay close attention to the chat for any potential violations of the channel's guidelines and community rules. Use appropriate moderation tools to address violations, such as issuing warnings, timeouts, or bans, depending on the severity.

Commercial and Marketing Manager

• Job Details:Helping customers by solving their problems and maintaining their issues wherever possible, and ensure that they are satisfied with the service they receive. Fulfilling customers’ needs with speed and simplicity.