OA

Odeh Ali

IT Support Officer

Palestine

Work Experience

  • IT Support Officer

    Al-Quds Open University

    Jun 2023 - Oct 2023 -4 months

    Palestine

    • Job Details:Troubleshooting router and switches, providing support and maintenance for users, identifying technical and functional requirements, fixing errors or problems in servers, installing desktop or laptop hardware and software, providing remote support when needed.

  • Call Center (Part Time)

    Hadara Co.

    Jun 2020 - Nov 2020 -5 months

    Palestine

    • Job Details:Answering customer calls, solving problems with internet connection, helping customers to configure routers, reducing problems of slow and interrupted internet.

    • Skills

    • Python
    • PHP
    • PL/SQL
    • Oracle
    • SQL
    • Java
    • Excellent communication skills
    • problem-solving skills
    • Ability to withstand work pressure
    • Ability to work as a part of a team

    Languages

    • Arabic

      Fluent

    • English

      Beginner
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