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Obai Othman

IT Infrastructure Team Lead at ED - Emaar Dawlia.

Riyadh, Saudi Arabia

Work Experience

  • IT Infrastructure Team LeadFull Time

    ED - Emaar Dawlia.

    Feb 2022 - Present -3 yrs, 4 months

    • Job Details:• Developed and implemented enhanced IT policies and procedures, aligning them with the company’s vision. • Re-evaluated the IT infrastructure, identifying outdated and insufficient systems, locating security vulnerabilities and compliance issues, assessing the IT performance and scalability, and analyzing the IT costs and benefits. • Established a security awareness program, teaching employees IT security best practices and guidelines. • Demonstrated strong leadership skills by managing IT staff, recruiting, coaching, supervising, and mentoring employees. This led to improved job satisfaction and engagement, a 20% increase in productivity and performance, and a significant reduction in turnover rates.
  • Senior Network and Security EngineerFull Time

    MIS - Al Moammar Information Systems Co.

    Oct 2016 - Jan 2022 -5 yrs, 3 months

    • Job Details:• Successfully replaced outdated Cisco firewalls with next-generation Fortinet and Palo Alto FWs, redesigned LAN and WAN, created a new DMZ, and managed NAC solution, overcoming significant technical challenges. • Installed and configured network automation and monitoring suite, cloud proxy solution, and NetFlow analyzer. • Conducted vulnerability and penetration tests and performed internal and external security audits, enhancing network security and data integrity. Earning the organization's ISO information security management certification. • Planned and performed data backup activities and failover procedures and established a disaster recovery site.
  • System AdministratorFull Time

    MIS - Al Moammar Information Systems Co.

    Aug 2015 - Oct 2016 -1 yr, 2 months

    • Job Details:• Upgraded and managed VMware vSphere environment and migrated all physical servers to virtual machines. • Optimized and cleaned up Active Directory, enhanced GPO management, and added multiple dedicated domain controllers, increasing security and performance and achieving high availability for all AD domain services. • Developed weekly, monthly, and quarterly service availability reports, forecast reports, and project roadmaps. • Created and maintained accurate and comprehensive documentation diagrams of the enterprise servers, applications, backups, connectivity, and communications flow.
  • Network System AdministratorFull Time

    BTAM - BT Advanced Operation and Maintenance Co.

    Sep 2012 - Jul 2015 -2 yrs, 10 months

    • Job Details:• Relocated and migrated the Data Center room, improving power, cooling, space, cabling, safety, and security. • Connected all remote sites with HQ via IP-VPN circuits and centralized all local user accounts and systems. • Installed and managed Call Management System and Microsoft System Center Configuration Manager SCCM. • Led helpdesk and technical support efforts and provided training for engineers, technicians, and end users.
  • Education

    • Bachelor's Degree in Computer Science

      October 6 University

      Jan 2009 

    Achievements

    • Honored by the Mayor of Makkah City for achieving ISO/IEC 27001:2013 • Honored by the Mayor of Makkah City for achieving ISO/IEC 27001:2005 • Award recipient of “Employee of the Month” • Award recipient of "Creative Employee of the Year” • Award recipient of “Ideal Student Award Class of 2009”

    Skills

    • MCSA
    • MCSE
    • CCNA
    • Technical Documentation
    • IT Operations
    • IT Service Management
    • Project Management
    • Infrastructure Management
    • Network Administration
    • System Administration
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
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