OM

O Masxx

Customer Service Account at Wavz Outsourcing Company

Giza, Egypt

Work Experience

  • Customer Service Account

    Wavz Outsourcing Company

    Jan 2025 - Present -5 months

    Egypt

    • Job Details:Managing postal service customer interactions and enhancing user experience.

  • Senior Account

    Wavz Outsourcing Company

    Jan 2023 - Jan 2025 -2 yrs

    Egypt

    • Job Details:Oversaw team performance and optimized account management processes.

  • Customer Service

    Ison Company

    Sep 2020 - Dec 2022 -2 yrs, 3 months

    Egypt

    • Job Details:Managed customer interactions for food distribution, clothing donations, and medical support initiatives simultaneously. Improved beneficiary satisfaction across multiple programs. Ensured efficient communication with donors and stakeholders.

  • Customer Service Account

    Ison Company

    Jul 2019 - Sep 2020 -1 yr, 2 months

    Egypt

    • Job Details:Assisted customers with inquiries and sales-related issues, achieving a high satisfaction rate.

    • Skills

    • Problem Solving
    • Multitasking
    • Microsoft Excel
    • Microsoft Word
    • Team management
    • Teamwork

    Languages

    • Arabic

      Fluent

    • English

      Beginner
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