Basic Info

Nour Serry

2 years

Alexandria, Egypt

Bachelor's Degree

Entry level

Work Experience

Data entry/WordPress at Mahatat for Contemporary Art

Experience Details

Data entry/WordPress

IT/Software Development, Media/Journalism/Publishing

Entry Level

* Updating posts on website.
* Ensuring that posts formatting is on par with English version.
* Finding and installing plugins/addons required for improving UI.
* Optimizing website interface to ensure uniformity.


Company Details

Mahatat for Contemporary Art

Cairo, Egypt

11-50 employees

Arts and Crafts , Performing and Fine Arts

http://cowritinglab.com/

Sep 2017 to Sep 2017
Customer service Agent at ECCO Outsourcing

Experience Details

Customer service Agent

Customer Service/Support

Experienced (Non-Manager)

* Handling customers' inquiries and complaints.
* Determining requirements and answering inquiries by clarifying desired information .
* Resolving problems by clarifying issues; researching and exploring answers and alternative solutions; escalating unresolved problems.
* Fulfilling requests by providing customers with accurate information and right solutions, completing transactions & forwarding requests.
* Ensuring customer delight and satisfaction.


Company Details

ECCO Outsourcing (multinational)

Alexandria, Egypt

More than 1000 employees

Consulting Services

N/A

Dec 2016 to Jul 2017 (7 months)
Data Entry/Social Media Marketeer at Badr Stationary

Experience Details

Data Entry/Social Media Marketeer

Marketing/PR/Advertising

Entry Level

Uploading products on the website.
Searching for/translating descriptions and details of products.
Posting daily posts on the Facebook page.
Searching for decent photos for uploaded products.
Following up on products’ quantities and prices.
Responding to clients’ orders and preparing packages for shipment.
Responding to clients through comments and messages.


Company Details

Badr Stationary

Alexandria, Egypt

11-50 employees

Publishing and Printing, Retail, Arts and Crafts

http://Badrstore.com/

Nov 2015 to May 2016 (6 months)
Assistant at Badr Stationary

Experience Details

Assistant

Sales/Retail

Entry Level

Printing
Photocopying
Scanning documents
Cashier


Company Details

Badr Stationary

Alexandria, Egypt

11-50 employees

Publishing and Printing, Retail, Arts and Crafts

http://Badrstore.com/

Feb 2015 to Aug 2015 (6 months)
Salesman at Rafy’s Stationary

Experience Details

Salesman

Sales/Retail

Entry Level

Selling products
Printing
Photocopying


Company Details

Rafy’s Stationary

Alexandria, Egypt

1-10 employees

Retail

N/A

Feb 2014 to Aug 2014 (6 months)

Education

Bachelor's Degree in Agricultural Engineering

Education Details

Bachelor's Degree

Agricultural Engineering

Faculty of Agriculture , Alexandria University, Egypt

Not specified

N/A

N/A

Faculty of Agriculture , Alexandria University
2014 - 2019 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Hoda Shaarawy Experimental Language Schools

Egypt

2013

B / Very Good / 75 - 85%

N/A

Hoda Shaarawy Experimental Language Schools
2013

Training and Courses

Training/Course Details

Fundamentals of Java Programming

Nov 2014

New Horizons

N/A

Training/Course Details

Advanced Java Programming

Dec 2014

New Horizons

N/A

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdvanced Java ProgrammingAgricultural EngineeringAndroid OSArabicArts And CraftsAssistantBusiness DevelopmentConsulting ServicesCustomer ServiceCustomer Service AgentData Entry/Social Media MarketeerData Entry/WordPressDetails-orientedECCO OutsourcingEnglishFlexibleFundamentals Of Java ProgrammingHandles StressHard WorkerITJournalismMarketingMediaMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMobile DevicesPerforming And Fine ArtsPersistentPublishingPublishing And PrintingRetailSalesSalesmanSoftware DevelopmentSupport

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Advanced

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Beginner

: Little

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Little knowledge

: Little

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Little knowledge

: Little

:

Less than 1 year

Fields of Expertise

Mobile Devices

Mobile Devices

: Advanced

: Extreme - I love it!

:

1-3 years

Android OS

Android OS

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Persistent, Handles Stress

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