Basic Info

Nour El Deen Samir

9 years

Giza, Egypt

High School

Experienced

Work Experience

English Teacher at Freelance

Experience Details

English Teacher

Education/Teaching

Manager

As a side job I give private lessons to students of all ages, and I mostly work with Military officials and I was a personal/private teacher to an officer in the National Guards in 2014


Company Details

Freelance

Cairo, Egypt

1-10 employees

Education

N/A

Feb 2011 to present (6 years 8 months)
CSR & Sales rep. at MCR

Experience Details

CSR & Sales rep.

Sales/Retail

Experienced (Non-Manager)

I'm a CS Rep., I rent cars to tourists and I arrange the tours and interact with business owners most of the time


Company Details

MCR

Giza, Egypt

11-50 employees

Travel and Tourism

N/A

Jul 2015 to Aug 2016 (1 year 1 month)
CUSTOMER SERVICE REPRESENTATIVE at Western Union

Experience Details

CUSTOMER SERVICE REPRESENTATIVE

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Western Union (multinational)

Giza, Egypt

501-1000 employees

Banking

N/A

Jun 2015 to Dec 2015 (6 months)
CSR at Stream Global Services

Experience Details

CSR

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Stream Global Services (multinational)

Giza, Egypt

501-1000 employees

Telecommunications

N/A

Sep 2013 to Aug 2014 (11 months)

Achievements


My reputation earned me the honor to be the personal Tutor for one of the Egyptian president's personal guards, and he recommended me to three of his colleagues as well.


Highest number of cars rented of all of my team for two months


None


-Top seller, Sold 54 radios (Record) which hasn't been broken since 2014.
- Best reviews by clients for 3 consecutive months.


- Top seller at SGS SiriusXM US, Sold 54 radios (Record) which hasn't been broken since 2014 - Ping-pong Championship twice at Alexandria Sporting Club ASC - Best reviews by clients for 3 consecutive months at SiriusXM - Achieved A's and A+ in Algebra and Geometry - Best Tour Guide "Unofficial" certificate from M.U.S.T in 2015

Education

High School - Thanaweya Amma

High School Details

Thanaweya Amma

Victoria College Alexandria

Egypt

2008

Not specified

I had to drop a year for health issues

Victoria College Alexandria
2008
This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdobe FlashArabicBankingBusiness DevelopmentCSRCSR & Sales Rep.CUSTOMER SERVICE REPRESENTATIVEComputer SkillsCreativeCustomer ServiceEducationEnglishEnglish TeacherGermanHandles StressLeaderMarketingMicrosoft ExcelMicrosoft OfficeNegotiatorOraclePersistentRetailSalesSoftwareStream Global ServicesSupportTeaching EnglishTelecommunicationTelecommunicationsTourismTravel And TourismWestern Union

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Advanced

: Advanced

: Fluent

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Adobe Flash

Adobe Flash

: Expert

: Extreme - I love it!

:

5-7 years

software

software

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

More than 7 years

Oracle

Oracle

: Advanced

: Extreme - I love it!

:

1-3 years

Telecommunication

Telecommunication

: Advanced

: High

:

Less than 1 year

Computer Skills

Computer Skills

: Advanced

: High

:

3-5 years

Fields of Expertise

Customer service

Customer service

: Expert

: Extreme - I love it!

:

3-5 years

Retail

Retail

: Expert

: Extreme - I love it!

:

3-5 years

Teaching English

Teaching English

: Expert

: Extreme - I love it!

:

5-7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

Tourism

Tourism

: Advanced

: High

:

1-3 years

Accounting

Accounting

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Negotiator, Creative, Persistent, Handles Stress

Online Presence

https://www.facebook.com/Nour.E.Dn

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