NH
Nour Hasaan
HR Business Partner Manager at Basata for Financial Services
EgyptWork Experience
Basata for Financial Services
Jan 2022 - Present -3 yrs, 4 months
Egypt
- Job Details:Collaborate with business leaders to develop and implement HR strategies aligned with the organization's overall goals. Manage employee relations issues, including performance appraisals investigations, disciplinary actions, grievances and resolution of employee concerns. Develop and implement employee training and development programs, ensuring continuous growth and skill enhancement. Collaborate with the talent team to select and develop key talents to ensure building talent pipeline in the organization. Develop and implement HR policies and procedures in line with legal requirements and best practices. Manage and develop a team of HRBP to deliver outstanding employee experience in the sales department. Forecast and plan for future HR needs, anticipating changes in market conditions and organizational requirements. Analyze and recommend adjustments to compensation and benefits packages based on market data and employee feedback.
El Shamsi for Trading & Agencies
Jan 2020 - Jan 2022 -2 yrs
Egypt
- Job Details:Conducts weekly meetings with respective business units. Consults with line management, providing HR guidance when appropriate. Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. Provides day-to-day performance management guidance (e.g., performance evaluation, coaching, counseling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provides HR policy guidance and interpretation. Develops contract terms for new hires, promotions, and transfers. Provides guidance and input on business unit restructures, workforce planning and succession planning. Identifies training needs for business units and individual executive coaching needs. Participates in creation, evaluation, and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
The Art Shop
Jan 2018 - Jan 2020 -2 yrs
Egypt
- Job Details:Put seasonal target and action plan to increase profit and meet company’s objectives based on LFL sales, markup percentage, occasion and mall activities. Attend board meetings to discuss the actual plans, sales figures, and customer feedback and put new objectives for upcoming quarter. Updated with all the new market trends in the retail industry in order to create awareness and buzz on Art Shop brand and to create new initiatives for the potential customers. Analyze the sales performance and stock performance to identify the restock needs, in order to maximize sales. Oversee managers schedule and make sure that the staff schedule is done properly based on commercial needs. Recruit, train, motivate and evaluate team members. Accountable for the product cycle and follow up with company departments to make sure all the process working in professional manner. Manage annual allocated budget by tracking the P&L report to reduce the expenses and increase the company profit. Identify product collection per season to be displayed in all branches and provide the necessary recommendations on how to innovate the current products to fit our customer needs and the newest trends.
Azadea Group
Jan 2016 - Jan 2018 -2 yrs
Egypt
- Job Details:Detect, anticipate and provide regular feedbacks on customers' needs, markets trends and competitors activities affecting the region/ market. Greet customers, offer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio. Ensure a smooth and efficient receiving process of items/ shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolutions, etc. Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout. Prepare staff schedule based on budgeted hours and/or visitors' traffic, daily sales targets, events, operational needs (including shipments, stock count, sale, etc.) as well as ensure the effective communication of sales plans and set daily and hourly targets to the shop/department team. Recruit, train, motivate and evaluate team members to ensure that they have the necessary skill base and required image and that they are optimally enabled to maximize their potential and contribution to the company; conduct daily Japanese meetings to keep the staff informed and engaged. Log/update all commercial and operational information as well as various requests on the provided platforms (helpdesks, events, loss prevention application, etc.) in a timely and accurate manner. Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget (validating it with DM/BM first).
Education
Bachelor's Degree in Business Administration
October 6 University (OU)Jan 2011
Skills
- Employee Relations
- Performance Management
- Inventory Management
- hr management
- Training and Development
- Compensation and Benefits
- Retail Management
- Sales Performance Analysis
- Self-Confidence
- Change & Adaptability
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Languages
Arabic
FluentEnglish
Intermediate