Basic Info

Nihal Abdelazim

10 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Business Development at Extreme Solution

Experience Details

Business Development

Business Development, Project/Program Management, Analyst/Research

Manager

Research and build relationships with new clients
Plan approaches and pitches with top management
Participate in pricing the solution
Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs
Updating Salesforce regularly
Using all Project management software packages (Jira and Trello)
Gather new client's requirement and formulate their ideas into a project's brief for the use of Product owner
Assist in writing user stories for the development team
Insure the collection of payments from clients
Responsible for Project's documentation and company's document repository
Responsible for contracts signing
Responsible for Support renewal contracts


Company Details

Extreme Solution

Cairo, Egypt

11-50 employees

Information Technology Services

www.extremesolution.com

Nov 2015 to present (2 years 2 months)
Key Account Manager at Victorylink

Experience Details

Key Account Manager

Customer Service/Support, Project/Program Management, Business Development

Experienced (Non-Manager)

Maintain and strengthen a portfolio of tier 1 clients (Orange, Vodafone and Etisalat)
Mentor and motivate developers and BA teams
Prepare financial offers
Negotiate prices and payment terms with the head of procurement
Conduct Technology and Business presentations to CXO Levels
control the POC budget
Insure the collection of payments from the tier 1 customers.


Company Details

Victorylink

Cairo, Egypt

101-500 employees

Computer Software, Information Technology Services

www.victorylink.com

May 2014 to Mar 2015 (10 months)
Presales Manager (Project Manager) at ProMISE Service

Experience Details

Presales Manager (Project Manager)

Project/Program Management, Customer Service/Support, Operations/Management

Experienced (Non-Manager)

Develop relationships across targeted telecom accounts (Orange, Vodafone and Etisalat)
Manage all sales related aspects for allocated Telecom accounts
Review pricing and service levels
Prepare offers
Conduct Technology and Business presentations
handling RFx
Follow-up on customer’s payments collection
Respond to public tenders


Company Details

ProMISE Service

Giza, Egypt

11-50 employees

Information Technology Services

www.promise.com.eg

Jan 2010 to May 2014 (4 years 4 months)
Presales Engineer at ProMISE Service

Experience Details

Presales Engineer

Analyst/Research, Operations/Management, Engineering - Telecom/Technology

Entry Level

Requirement gathering and tailoring solutions that fits customer’s need and budget
In charge of margin
Overall supervision of project
In charge of project completion and revenue booking


Company Details

ProMISE Service

Giza, Egypt

11-50 employees

Information Technology Services

www.promise.com.eg

Dec 2006 to Jan 2010 (3 years 1 month)

Achievements


Successfully delivered Vodafone E3rafli mobile app
Successfully delivered The Principal Symposium app 2017 (Dubai)
Successfully delivered Elmasna3 Website
Successfully delivered NRPD website
Successfully delivered CBC – Cloud management service


Successfully delivered the controlled access process solution (CAP) project to Orange
Successfully delivered iknow mobile app with Orange.


Introduced the super cluster solution for the first time in Egypt at the iscore (The Egyptian credit bureau) deal.
Wining the prestigious Egyptian presidential office public tender to renew the datacentre for EGP 2,000,000
Helped closing deals with Vodafone worth EGP 3,750,000


Closing the GUPCO (Gulf of Suez Petroleum Company) DR site deal for EGP 200,000
Winning the CBE (Central bank of Egypt) public tender to implement their core banking solution for EGP 1,500,000


Education

Engineering - Communication and Electronics in Communication and Electronics

Education Details

Engineering - Communication and Electronics

Communication and Electronics

El Shorouk Academy, Egypt

C / Good / 65 - 75%

Communication and Electronics

N/A

El Shorouk Academy
2001 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Notre Dame de la Delivrande

Egypt

2001

A / Excellent / 85 -100%

N/A

Notre Dame de la Delivrande
2001

Certifications

PMP
Jan 2013

Certificate details

PMP

Jan 2013

N/A

N/A

1573738

PMI

N/A

Training and Courses

Training/Course Details

PMP Preparation

Jan 2012

AUC

PMP Preparation Course in AUC under supervision of PMI

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBasecampBusinessBusiness AnalysisBusiness DevelopmentClient ManagementCommunication And ElectronicsComputer SoftwareCustomer ServiceDetails-orientedDynamic PeopleEnglishFlexibleFrenchGoal Oriented PeopleHard WorkerHardworkersInformation Technology ServicesJiraKey Account ManagerMS ExcelMS OutlookMS PowerPointMS WordManagementMicrosoft PowerPointMicrosoft ProjectMicrosoft VisioPMPPMP PreparationPresalesPresales EngineerPresales Manager (Project Manager)Program ManagementProjectProject ManagementResearchSalesForceSlackSocialSupportTeam PlayerTrello

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Visio

Microsoft Visio

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Project

Microsoft Project

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

MS Excel

MS Excel

: Expert

: Extreme - I love it!

:

5-7 years

MS Word

MS Word

: Expert

: Extreme - I love it!

:

5-7 years

MS Outlook

MS Outlook

: Expert

: Extreme - I love it!

:

5-7 years

MS PowerPoint

MS PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Jira

Jira

: Expert

: Extreme - I love it!

:

1-3 years

Trello

Trello

: Expert

: Extreme - I love it!

:

1-3 years

SalesForce

SalesForce

: Expert

: Extreme - I love it!

:

1-3 years

Basecamp

Basecamp

: Expert

: Extreme - I love it!

:

1-3 years

Slack

Slack

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Presales

Presales

: Expert

: Extreme - I love it!

:

5-7 years

Project Management

Project Management

: Expert

: Extreme - I love it!

:

5-7 years

Business Development

Business Development

: Expert

: High

:

3-5 years

Client management

Client management

: Expert

: Extreme - I love it!

:

More than 7 years

Business Analysis

Business Analysis

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Social, Team Player

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