Basic Info

Nidhal Shaikh

10 years

Dubai, United Arab Emirates

Master's Degree

Manager

Work Experience

Digital Marketing Manager at Rich Together Marketing Management

Experience Details

Digital Marketing Manager

Marketing/PR/Advertising

Manager

Key responsibility is to drive Digital marketing transformation for our clients and thereby enhancing the customer experience at various digital touch points. Focusing on innovative Digital solutions and integrated Marketing campaigns, to increase the brand affinity of our Clients.

• Developing and implementing Digital Marketing strategies for our brand and its sub-brands.
• Leading the Digital marketing transformation project, developing websites, mobile applications and wearable technology to enhance customer experience and generating leads –
• Oversee the Social Media strategy and implement it.
• Supporting Sales event launches and exhibitions with Digital innovations along with IT to enhance customer experience and registrations based on latest digital trends.
• Tasked to evolve the Rich Together Marketing Management Digital/ Offline Team.


Company Details

Rich Together Marketing Management

Dubai, United Arab Emirates

11-50 employees

Marketing and Advertising

www.RichtogetherM.com

Mar 2017 to present (7 months)
Social Media Manager at Elite Management Consultancy

Experience Details

Social Media Manager

Marketing/PR/Advertising

Manager

I Manage Social Media Department for Group of companies Specially The Taste of Fame Restaurant. The Strategy, Social Media Posting, Designing, Website Management, SEO, Guest Blogging, Event Coverage. I also work on Spicer Pegler Accounts and Auditing Firm. To maintain the company online Reputation and updates.


Company Details

Elite Management Consultancy

Dubai, United Arab Emirates

11-50 employees

Management Consulting

http://emc-me.com

Jul 2016 to Jan 2017 (6 months)
Digital Media Manager at Yellow Butterfly Events & Media Agency L.L.C

Experience Details

Digital Media Manager

Marketing/PR/Advertising

Manager

o Social Media Marketing (Paid & Organic)
o Search engine optimization
o Search Engine Marketing
o Brand Management
o Strategy Designing
o Daily Reporting
o Analysis
o Managing Clients
o Presentations
o Rapport building skills
o Process management
o Project Management
o Processes & procedures
o Retaining Clients
o Chairing meetings

Perform detailed desktop research into our clients, their category, and competitors across multiple markets.
De-construct competitive best practices in digital marketing and create benchmarks.
Define global web architecture detailing what sites and social assets the brand will maintain globally in various versions and languages.
Conduct web asset audits to map a brand’s global web presence and assess the effectiveness of each asset.
Work closely with the various specialists involved with the implementation and management of our digital strategies.
Identify opportunities for clients to use digital technology to enhance their overall marketing mix: product, price, place, or promotion.


Company Details

Yellow Butterfly Events & Media Agency L.L.C (multinational)

Dubai, United Arab Emirates

11-50 employees

Marketing and Advertising

www.Yellow-butterfly.com

Dec 2014 to Jul 2016 (1 year 7 months)
Digital Media Strategist & Analyst at Talent-House

Experience Details

Digital Media Strategist & Analyst

Marketing/PR/Advertising

Manager

Talent House is a full-service, independent production company focused on creating digital media of the highest quality. Along with this Talent House Provide Event Management,Promotion Designing,Marketing (Online/Offline)

Job Description
- Managing Accounts ( Digital), Events and Artist.
- Making Social Media Strategies.
- Brand Management ( Social Media)
- SEO,SEM
- Working Closely with Creative Team
- Meetings with Client

Client List and Events:

- Indus Motors
- Saima Group Of Companies
- Bridal Couture
- Kailash Kher Concert
- Standard Chartered Bank
- The First Ferry etc.


Company Details

Talent-House

Karachi, Pakistan

11-50 employees

Marketing and Advertising

N/A

Dec 2013 to Dec 2014 (1 year)
Operations Supervisor at IBex Global

Experience Details

Operations Supervisor

Marketing/PR/Advertising

Experienced (Non-Manager)

To maintain

- Client Coordination
- SLA
- KPI
- Staffing
- Daily Analysis
- Team Analysis/ Meetings


Company Details

IBex Global

Karachi, Pakistan

More than 1000 employees

Business Services - Other, Marketing and Advertising

www.ibexglobal.com/

Jul 2013 to Dec 2013 (5 months)
Team Lead Operations at IBex Global

Experience Details

Team Lead Operations

Marketing/PR/Advertising

Experienced (Non-Manager)

As a Team Leader I work for my team and for the center as well.

- To maintain the Kpi's Quality/Quantity.
- Analysis Reporting
- Follow up's
- Drafting


Company Details

IBex Global (multinational)

Karachi, Pakistan

More than 1000 employees

Marketing and Advertising

www.ibexglobal.com/

Apr 2013 to Jun 2013 (2 months)
E-Care Unit Supervisor at Warid Telecom

Experience Details

E-Care Unit Supervisor

Customer Service/Support

Experienced (Non-Manager)

Division of E-Care unit is to help customers those who ask questions through website or through social media.
- Handling all the complaints and maintaining SLA
- Daily team reports.
- SLA reports.
- Workforce handling
- Team Building


Company Details

Warid Telecom (multinational)

Karachi, Pakistan

More than 1000 employees

Telecommunications

www.waridtel.com

Nov 2010 to Oct 2012 (1 year 11 months)
Customer Service Representative at Warid Telecom

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

- Assess customer needs, promote products and services.
- Greet customers utilizing Customer Courtesy Code with every interaction.
- Determine customer need and process each customer transaction, seeking authorization as required.
- Provision of accurate and brief information about products and services to the customer.
- Offering a helping and ready hand to the customers.
- Using problem-solving skills to handle difficult or irate customer.
- Suggesting alternatives and possibilities to resolve customers’ complaints on priority basis.
- Bringing awareness among customers by guiding them about various products and services.
- Learning about organization’s products or services and keeping up-to-date with any changes to them.
- Conveying customers’ feedback and suggestions to the Supervisor and concerned department in order to offer services exceeding customer expectations.
- Taking immediate and all possible measures to resolve customer’s problem keeping company policies in view


Company Details

Warid Telecom (multinational)

Karachi, Pakistan

More than 1000 employees

Telecommunications

www.waridtel.com

Oct 2007 to Oct 2010 (3 years)

Education

MBA in Marketing

Education Details

MBA

Marketing

Preston Institute of Management Science and Technology, Pakistan

B / Very Good / 75 - 85%

N/A

N/A

Preston Institute of Management Science and Technology
2009 - 2011
BBA.Hons in Business Administration

Education Details

BBA.Hons

Business Administration

Asian Pacific Institute of Information Technology, Pakistan

A / Excellent / 85 -100%

N/A

N/A

Asian Pacific Institute of Information Technology
2004 - 2007
High School - Other

High School Details

Other

Gulshan College

Pakistan

2004

B / Very Good / 75 - 85%

N/A

Gulshan College
2004

Certifications

Certificate details

Google Adwords Display Certified

Apr 2017

90 out of 100

N/A

9236436630

Google

N/A

Certificate details

Google Adwords Video Advertising

Apr 2017

N/A

N/A

8554237766

Google

N/A

Certificate details

Google Adwords Search Certification

Apr 2017

N/A

N/A

6392022016

Google

N/A

Certificate details

Search engine optimization

Jun 2015

N/A

N/A

N/A

Mind Scapes

N/A

Certificate details

Basics of Management

Jun 2013

N/A

N/A

N/A

Ibex Global

N/A

Certificate details

Handling Difficult People

May 2013

N/A

N/A

N/A

Ibex Global

N/A

Certificate details

Communication & Interpersonal Skills

Apr 2013

N/A

N/A

N/A

Ibex Global

N/A

Certificate details

Digital Strategy & Analysis

Dec 2012

N/A

N/A

N/A

Mind Scapes

N/A

Certificate details

Social Media Management

May 2011

N/A

N/A

N/A

Mind Scapes

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AdwordsArabicBasics Of ManagementBusiness AdministrationBusiness Services - OtherCommunication & Interpersonal SkillsCustomer ServiceCustomer Service RepresentativeDigital Marketing ManagerDigital MediaDigital Media ManagerDigital Media Strategist & AnalystDigital Strategy & AnalysisE-Care Unit SupervisorEnglishGoogle Adwords Display CertifiedGoogle Adwords Search CertificationGoogle Adwords Video AdvertisingHandling Difficult PeopleHindiIBex GlobalMBAManagement ConsultingMarketingMarketing And AdvertisingOperations SupervisorSEOSearch Engine OptimizationSocial MediaSocial Media ManagementSocial Media ManagerSupportTeam Lead OperationsTelecommunicationsUrduWarid TelecomYellow Butterfly Events & Media Agency L.L.C

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Hindi

Hindi

: Beginner

: Beginner

: Fluent

: Fluent

Urdu

Urdu

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Beginner

: Beginner

: Beginner

: Beginner

Fields of Expertise

Digital Media

Digital Media

: Expert

: Extreme - I love it!

:

More than 7 years

Social Media

Social Media

: Expert

: Extreme - I love it!

:

More than 7 years

Adwords

Adwords

: Expert

: Extreme - I love it!

:

More than 7 years

SEO

SEO

: Expert

: Extreme - I love it!

:

More than 7 years

Online Presence

https://www.linkedin.com/in/nidhal-shaikh/

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