Basic Info

Neven Nassif

10 years

Nasr city, Egypt

Bachelor's Degree

Experienced

Work Experience

UK Quality Coach at Vodafone VIS

Experience Details

UK Quality Coach

Customer Service/Support

Experienced (Non-Manager)

I've given training sessions, coaching sessions, made countless presentations.
This job requires continuous and consistent reporting, which lead to a huge development in my excel skills.


Company Details

Vodafone VIS (multinational)

Smart Village, Egypt

More than 1000 employees

Consumer Services

Vodafone.co.uk

Apr 2011 to present (5 years 8 months)
International Adviser at Vodafone VIS

Experience Details

International Adviser

Customer Service/Support

Entry Level

I dealt with customers, sorted out their issues, dealt with & handled challenging & frustrated customers.


Company Details

Vodafone VIS (multinational)

Smart Village, Egypt

More than 1000 employees

Consumer Services

Vodafone.com

Jun 2009 to Apr 2011 (1 year 10 months)
Pharmacist at Egydrug

Experience Details

Pharmacist

Medical/Healthcare

Experienced (Non-Manager)

My job was a medical rep, used to hit the target all 2 years of work.
Filing and reports were handed in monthly.


Company Details

Egydrug

Nasr City, Cairo, Egypt

101-500 employees

Pharmaceuticals

NA

Feb 2006 to Nov 2008 (2 years 9 months)
Pharmacist at Reem & Dina Pharmacy

Experience Details

Pharmacist

Medical/Healthcare

Entry Level

N/A


Company Details

Reem & Dina Pharmacy

Nasr City, Cairo, Egypt

1-10 employees

Pharmaceuticals

NA

Sep 2005 to Dec 2007 (2 years 3 months)

Education

Pharmacy in Pharmacy

Education Details

Pharmacy

Pharmacy

Ain Shams University, Egypt

B / Very Good / 75 - 85%

Pharmaceutics Biochemistry Clinical

N/A

Ain Shams University
2000 - 2005
High School - IGCSE

High School Details

IGCSE

Manor House School

Egypt

2000

A / Excellent / 85 -100%

I got 6 A*'s in the following subjects: Math Biology Chemistry Physics Business Administration Accounting And 3 A's in: English Computer Biology A level

Manor House School
2000
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalBalancing Between Work And Personal LifeCoachingConsumer ServicesCustomer ServiceEnglishExcelFriendly Working EnvironmentHard WorkerHelping Others And Working In A Cooperative EnvironmentInternational AdviserMedicalMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOrganizationOrganizerPersistentPharmaceuticalsPharmacistPharmacyPlannerPresence Of An Efficient ProcessSupportTeachingTrainingUK Quality CoachVodafone VIS

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

1-3 years

Teaching

Teaching

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Excel

Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Coaching

Coaching

: Advanced

: High

:

3-5 years

Training

Training

: Intermediate

: High

:

5-7 years

Key Skills

Analytical, Planner, Hard worker, Organizer, Persistent

Online Presence

Vena Nagy

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