Basic Info

Nermin elhussieny

7 years

Doha, Qatar

Bachelor's Degree

Manager

Work Experience

Marketing Specialist at Mannai Trading Co.

Experience Details

Marketing Specialist

Marketing/PR/Advertising

Manager

Design, implement, and facilitate annual marketing plan and strategies to meet organizational objectives
Plan and implement advertising, Promotions & marketing Communication strategies in coordination with the sales team.
Handling events, training hosts arrangements, advertisements & customer factory visits.
New product launching planning and execution for Heavy Equipment division and Automobile.
Brief & coordinate with press releases companies and edit press materials.
Identify target markets and develop strategies to communicate with them
Responsible for merchandising product range definition
Handling all branding activities “Showroom, vehicle branding, signage, billboards, roll ups & Banners”
Responsible to create all sales & marketing materials “Brochures, point of sales, flyers & giveaways”
Liaise with our suppliers, agencies & marketing team to build the branding identity.
Create and implement event budget, agenda & action plan
In charge to communicate with our brands suppliers executive
Assist with showroom set up to ensure proper display of brand to increase sales and greater customer satisfaction


Company Details

Mannai Trading Co. (multinational)

Doha, Qatar

More than 1000 employees

Automotive

www.mannai.com

Jan 2014 to present (2 years 11 months)
Marketing Coordinator and Office Manager to auto group GM at Mannai Trading co.

Experience Details

Marketing Coordinator and Office Manager to auto group GM

Marketing/PR/Advertising , Administration

Experienced (Non-Manager)

Dealing with marketing in events, press releasing for heavy equipment division Automobile Aftersales New product launching planning and execution for Heavy Equipment division and Automobile After Sales Merchandising product range definition and suppliers relationship
Taking minutes of monthly departmental meetings
Liaising with external organizations in order to arrange meetings and organizing agendas Providing general assistance during presentations to suppliers and customers
Dealing with office admin to include emails, faxing and post Liaising and setting up meeting with suppliers


Company Details

Mannai Trading co. (multinational)

Doha, Qatar

More than 1000 employees

Automotive

www.mannai.com

Feb 2012 to Jan 2014 (1 year 11 months)
Customer Relation Management (CRM) Agent at Mannai trading co.

Experience Details

Customer Relation Management (CRM) Agent

Customer Service/Support

Experienced (Non-Manager)

Handling inbound sales, after sales enquiries Coordinating between all organization departments
Handling customer complaints and resolving them to achieve maximum customer satisfaction Conducting daily satisfaction surveys related to sales and after sales
Dealing with advanced booking and daily procedures
Participating in marketing activities such as email campaigns, sms direct marketing


Company Details

Mannai trading co. (multinational)

Doha, Qatar

More than 1000 employees

Automotive

www.mannai.com

Oct 2011 to Jan 2012 (3 months)

Education

MASS COMMUNICATION in MASS COMMUNICATION

Education Details

MASS COMMUNICATION

MASS COMMUNICATION

Misr University for Science and Technology (MUST), Egypt

A / Excellent / 85 -100%

N/A

N/A

Misr University for Science and Technology (MUST)
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gezira Language School

Egypt

2002

B / Very Good / 75 - 85%

N/A

Gezira Language School
2002

Training and Courses

Training/Course Details

How To Build Customer Enthausiasm

Oct 2012

General Motors Academy

N/A

Training/Course Details

Building Trust with Customers

Nov 2012

General Motors Academy

N/A

Training/Course Details

Delivering premium customer experience

Nov 2012

General Motors Academy

N/A

Training/Course Details

GM Difference retailer operations standards management

Dec 2012

General Motors Academy

N/A

Training/Course Details

Celling in the 21st Century improving response time and quality of response

Jan 2013

General Motors Academy

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationArabicAutomotiveBuilding Trust With CustomersBusiness-orientedCUSTOMER RELATION MANAGEMENTCelling In The 21st Century Improving Response Time And Quality Of ResponseCommunicatorCustomer Relation Management (CRM) AgentCustomer ServiceCustomer-orientedDelivering Premium Customer ExperienceEnglishFrenchGM Difference Retailer Operations Standards ManagementHard WorkerHow To Build Customer EnthausiasmMASS COMMUNICATIONMannai Trading Co.MarketingMarketing Coordinator And Office Manager To Auto Group GMMarketing SpecialistProblem SolverReadingSupportTravellingWeb Searching

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Intermediate

: Intermediate

: Beginner

Fields of Expertise

CUSTOMER RELATION MANAGEMENT

CUSTOMER RELATION MANAGEMENT

: Expert

: Medium

:

1-3 years

MARKETING

MARKETING

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Business-oriented, Communicator, Hard worker, Customer-oriented, Problem Solver

Online Presence

https://qa.linkedin.com/in/nermin-el-hussieny-03504834

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