Basic Info

Nermine Barakat

6 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Soft Skills and English Trainer at CIC "Canadian International College"

Experience Details

Soft Skills and English Trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

-Working on curriculum development.
-Giving Soft skills classes to the university students.
-Giving English conversation classes to the university employees.


Company Details

CIC "Canadian International College" (multinational)

Cairo, Egypt

N/A

Education

http://cic-cairo.com/cic/index.php

Nov 2014 to present (2 years 1 month)
Senior English and Soft Skills trainer at NASS Academy

Experience Details

Senior English and Soft Skills trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Job title: Senior English and Soft Skills Trainer
 Job responsibilities:
-Participating as a key Trainer with “Siemens” in Egypt Mega Project for Power Generation and responsible for giving onsite training (In power stations including: Mansoura, Cairo North and Ministry of Electricity) to groups of Junior Engineers, Senior Engineers, and Power station managers. -Creating customized curriculum for the English and Soft skills courses for corporate clients. -Responsible for the schedule and placement tests. -Responsible for the TNA, Employees’ enhancement plan, and administration work as well as reports.


Company Details

NASS Academy

Cairo, Egypt

N/A

Education

N/A

Mar 2016 to present (9 months)
English Instructor , Soft Skills trainer and HR team member at Allmed Middle East

Experience Details

English Instructor , Soft Skills trainer and HR team member

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Job title: English & Soft Skills Trainer and HR member
 Job responsibilities:
-Creating customized curriculum for the English courses for employees. -Responsible for the schedule and placement tests. -Giving English classes to the employees. -Responsible for following up with them during their working hours to make sure they utilize their language in their work. -Preparing TNA and working as a member in the HR and Training department responsible for all the HR and training related tasks including; TNA, Applicants’ screening, Administration work, PR work and paperwork


Company Details

Allmed Middle East

cairo,, Egypt

More than 1000 employees

Medical Devices and Supplies

N/A

Apr 2015 to Feb 2016 (10 months)
Business Trainer at HPA (Highly Proffessional

Experience Details

Business Trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Giving classes in different business fields -like; "Marketing, Business writing, Sales ...etc."- to employees from different corporate clients.


Company Details

HPA (Highly Proffessional

Cairo, Egypt

N/A

Education

N/A

Jun 2014 to Nov 2014 (5 months)
English instructor and Business trainer at Berlitz egypt, berlitz language centers

Experience Details

English instructor and Business trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

- Being responsible for :
- Mainly teaching English language to students of different ages starting from university students up to 30+ year-old students according to Berlitz teaching methodology.
- Preparing before each class.
- Evaluating the students during the course and after the course ends.
- Responsible for making all the ice-breaking activities in the beginning of each course and doing a lot of activities throughout the course for the students to use the language in practical situations.


Company Details

Berlitz egypt, berlitz language centers (multinational)

Cairo, Egypt

N/A

Education

N/A

Jan 2012 to Jun 2014 (2 years 5 months)
Marketing Executive at Promo art agency

Experience Details

Marketing Executive

Marketing/PR/Advertising

Entry Level

• Job responsibilities:
- Being responsible for all the marketing activities for the agency
- Sending daily emails to foreign agencies
- Creating new ideas to shift the agency into a higher level and working on these ideas and doing them
- Preparing power point presentations for all the available and new ideas and projects
- Making daily calls to marketing managers from different companies to set meetings to increase deals
- Following the marketing campaigns and working on new ideas
- Creating Full Plans for each month and its tasks and achievements and also full plans for each quarter.
- Responsible for the social network marketing for the agency ( For example: Creating a Facebook page for the company, a group on linkedIn & twitter) to communicate with clients & people
- Doing all the needed marketing researches and analysis
- Working on any idea until it's totally real and done successfully including all the stages for that.
- Being hard worker and accepting all the tasks


Company Details

Promo art agency

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

Aug 2011 to Jan 2012 (5 months)
Technical support agent at Teleperformance Egypt

Experience Details

Technical support agent

Customer Service/Support

Entry Level

Project: Samsung A.V. (Audio Visual) UK
Working hours: From 11 a.m. to 8 p.m.
● Job Title: Technical support agent
● Job responsibilities: -Taking from 35 to 70 calls per day from UK helping customers there solving the problems they have with their Samsung devices
-Doing all the troubleshooting steps, documenting all the customer’s details and the devices’ details, and solving the issue or transferring it to the service center.
All this should be within 6 minutes at maximum per call.
-Working according to England vacations and not the Egyptian ones.


● Job Skills:-Fluent in speaking and writing English language.
-Patient, Helpful, cheerful & technical mind.
-Has the ability to communicate with people through the phone
-Good time management.
-Ability to work in a team.
-Very hard worker
-Multi tasker


Company Details

Teleperformance Egypt

Cairo, Egypt

N/A

Outsourcing/Offshoring

N/A

Sep 2010 to May 2011 (8 months)

Achievements


-I was offered four different promotions after working hard for more than 2 years there, and adding more to the learning cycle's quality, but I turned down the offers as they didn't suit me.




I was responsible for marketing the "Agency" itself, and successfully I added a lot to it by creating new ideas, and a magazine for the agency and bringing new clients to the agency.


Education

Bachelor's Degree in Business administration

Education Details

Bachelor's Degree

Business administration

Faculty of Commerce - Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce - Cairo University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

T.I.L.S.

Egypt

2006

A / Excellent / 85 -100%

N/A

T.I.L.S.
2006

Certifications

Certified placer
Jan 2013

Certificate details

Certified placer

Jan 2013

N/A

N/A

N/A

Berlitz International

The best instructors in Berlitz based on reports submitted from their supervisors, attend a training on how to place a new student and put him in the appropriate level based on different criteria.

TOT
Mar 2016

Certificate details

TOT

Mar 2016

N/A

N/A

N/A

TOT Certified trainer from ITI , Berlitz and NASS Academy

Training and Courses

Training/Course Details

Business Management

Apr 2010

COMET Cairo University

Delegate at C.E.O. Council, at C.O.M.E.T. "Conference On Marketing, Economics and Trade" Cairo University. -Learned how to prepare a full business plan and did two projects solving real case studies and presenting in front of managers from two different companies.

This profile is fresh!
Last update 3 days ago.

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Profile Skills and Keywords

Berlitz Egypt, Berlitz Language CentersBooksBusiness AdministrationBusiness DevelopmentBusiness ManagementBusiness TrainerCIC "Canadian International College"Certified PlacerCommunicatorCreativeCustomer ServiceEducationEnglishEnglish Instructor , Soft Skills Trainer And HR Team MemberEnglish Instructor And Business TrainerExpress ScribeFashion DesigningFoodFrenchHanging OutHard WorkerInternet ResearchMarketingMarketing And AdvertisingMarketing ExecutiveMedical Devices And SuppliesMicrosoft OfficeMicrosoft WindowsOffshoringOutsourcingPassing KnowledgePresenterProofreadingSenior English And Soft Skills TrainerShoppingSoft Skills And English TrainerSupportTOTTeaching & TrainingTeam PlayerTechnical Support AgentTraining And EducationTranslationTransriptionWorking In A Team

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

More than 7 years

Express Scribe

Express Scribe

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Medium

:

Less than 1 year

Training and Education

Training and Education

: Expert

: Extreme - I love it!

:

3-5 years

Transription

Transription

: Expert

: Extreme - I love it!

:

3-5 years

Translation

Translation

: Expert

: Extreme - I love it!

:

3-5 years

Proofreading

Proofreading

: Expert

: Extreme - I love it!

:

3-5 years

Teaching & Training

Teaching & Training

: Expert

: Extreme - I love it!

:

3-5 years

Business Development

Business Development

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Presenter, Creative, Team Player

Online Presence

http://eg.linkedin.com/pub/nermine-barakat/38/602/b06

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