Chinenye Ezeofor
Customer Care (Outbound Call) at Airtel Network
Lagos, NigeriaWork Experience
Debt CollectorFull Time
Dovercredit Limited
Aug 2021 - Sep 2023 -2 yrs, 1 month
Nigeria , Lagos
- Job Details:• Contacting customers and informing them of their overdue bills. • Advising customers on their payment options and suggesting methods of payments. • Negotiating suitable payment plans. • Writing final notice warnings to customers when payments are not being • Responding to customer queries. • Maintaining customer payment record
Debt CollectorFull Time
Cashigo International Limited
May 2019 - Jul 2021 -2 yrs, 2 months
Nigeria , Lagos
- Job Details:• Kept tracking outstanding debts. • Planned course of action to recover owed money. • Located and contacted debtors. • Handled customers' questions or complaints. • Negotiated payoff deadlines and payment plans. • Build trust with debtors. • Identified gaps in the system and recommend solutions.
Tele Marketing AgentFull Time
Kesari Nandan Infotech (NairaAgro)
Sep 2016 - Sep 2019 -3 yrs
Nigeria , Lagos
- Job Details:• Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation. • Contacted businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes. • Explained products or services and prices, and answer questions from customers. • Obtained customer information such as name, address, and payment method, and enter orders into computers. • Recorded names, addresses, purchases, and reactions of prospects contacted.
Education
Diploma in Accounting
Federal Polythenic OkoJan 2016