profile-img

Nehad Abdulmageed Radi

Active,Competitive and eager to learn !

Cairo, Egypt
  • Internet
  • Microsoft Excel
  • Social media
  • Customer service
  • Marketing

Work Experience

  • Telemarketing Agent at Centro Global Solutions

    Feb 2018 to present · 6 Months
  • Sales Account Executive at Boxoit

    Aug 2017 to Nov 2017 · 4 Months
  • Customer service and Operations at National bank of Egypt

    Internship
    Aug 2015 to Sep 2015 · 2 Months
  • Customer service agent at Vodafone UK account

    Dec 2014 to Mar 2015 · 3 Months

Education

  • Bachelor's Degree in Business Adminstration

    Cairo University - Egypt 2013 to 2017 · 4 Years
  • High School - Thanaweya Amma

    La Rose De Lisieux Language School - Egypt 2013

Activities

  • Volunteering

    Host / Organizer at Global International week by the American Embassy

    Oct 2016 to Oct 2016 · 0 Months
  • Student Activity

    Social media at Zitians

    Oct 2013 to Oct 2014 · 1 Years 5 Months
  • Student Activity

    PR member at Student's council

    Sep 2013 to Sep 2014 · 1 Years 5 Months

Achievments

Academically: Scored 15 out of 14 in my final examination which 35% of my colleagues failed. During work as a Customer service agent at Vodafone UK : Convinced a customer to fully trust Vodafone again after he changed his Visa card due to a misunderstanding with a colleague of mine that caused him to lose trust in the company, After which he gave me the number of his wife's card to pay his bills. Achieved triple the required NPS in my first two months of customer service.

View More

Verified Badges
Verified skills from trusted partners

General Abilities Badges:
  • PS
    Problem Solving
  • ES
    English Speaking
  • IS
    Interpersonal Skills
  • TW
    Teamwork
  • EC
    English Comprehension
Technical Badges:

    Skills
    Tools and Fields of Expertise

    • Internet
    • Microsoft Excel
    • Social media
    • Customer service
    • Marketing
    • Microsoft Word
    • Public relations
    • Powerpoint

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • ICDL

      Cairo University · 2017
    • Marketing in a digital world

      Illinois university · 2017
    • Banking internship

      NBE · 2015
    • Marketing course

      Sarmady · 2014
    • Marketing

      Sarmadi · 2014
    • CYL

      Tree student activity · 2014