Naomi Sitonik

Administrator

• Job Details:Organizing and filing documents, planning and coordinating company events, communicating and implementing office policies, answering phone calls and greeting customers and guests, solving m-pesa challenges for the sub-agents, ensuring satisfaction of our customers across the country.

Trade Development Representative

• Job Details:Selling and marketing Safaricom devices, sales presentation and demonstrations, pitching as well as closing sales with potential customers, daily weekly and monthly reporting, ensuring satisfaction of clients on a daily basis, training new m-pesa sub-agents, bas, dealers and dsas, activating and delivering new tills, ensuring good performance across the territory, reporting any delays in m-pesa operations and network failure, ensuring availability and visibility within my territory, creating awareness on Safaricom new products, feedback/daily execution routing with managers to fill gaps and give feedback.