Basic Info

Engy Al-Akwah

4 years

6th of October City, Egypt

Bachelor's Degree

Experienced

Work Experience

Part time English Instructor at Faith Language Center

Experience Details

Part time English Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Faith Language Center

6 october city, Egypt

N/A

Education

N/A

Jun 2016 to present (6 months)
International Account Advisor at Vodafone UK Account

Experience Details

International Account Advisor

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK Account (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Sep 2015 to Feb 2016 (5 months)
PRESTIGE Program Back office Support team at Etisalat UAE

Experience Details

PRESTIGE Program Back office Support team

Project/Program Management

Experienced (Non-Manager)

N/A


Company Details

Etisalat UAE

Ajman, United Arab Emirates

More than 1000 employees

Telecommunications

N/A

Apr 2014 to Apr 2015 (1 year)
PRESTIGE Program Technical Support at Etisalat UAE

Experience Details

PRESTIGE Program Technical Support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisalat UAE

Ajman, United Arab Emirates

More than 1000 employees

Telecommunications

N/A

Mar 2013 to Apr 2014 (1 year 1 month)
Etisalat UAE HS technical support at Raya Contact Cener

Experience Details

Etisalat UAE HS technical support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya Contact Cener

maadi, Egypt

More than 1000 employees

Telecommunications

N/A

Feb 2012 to Feb 2013 (1 year)

Achievements


6 October Club Basket ball team member. Excellent Grade in my Graduation project (Embedded system) (GSM Intercom). Traveled to UAE by myself and lived 2 years there for my work.

Education

Electronics and Communication Engineering in Faculty of Engineering

Education Details

Electronics and Communication Engineering

Faculty of Engineering

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

6 October secondary school for girls

Egypt

2006

A / Excellent / 85 -100%

N/A

6 October secondary school for girls
2006

Certifications

Embedded C
May 2011

Certificate details

Embedded C

May 2011

N/A

N/A

N/A

LEGEND Technologies

N/A

C ++ Programing
May 2011

Certificate details

C ++ Programing

May 2011

N/A

N/A

N/A

N/A

Certificate details

GSM System Survey

Feb 2011

N/A

N/A

N/A

N/A

Certificate details

Microcontroller “level 1&2”

Mar 2011

N/A

N/A

N/A

N/A

Certificate details

American English Conversation

Feb 2009

N/A

N/A

N/A

N/A

CCNA
Mar 2016

Certificate details

CCNA

Mar 2016

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

network infrastructure

Jan 2009

Telecom Egypt

N/A

Training/Course Details

Technical Support fundamentals

Dec 2011

Access Telecom

N/A

Training/Course Details

Soft Skills

Feb 2012

Raya, Etisalat UAE

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAmerican English ConversationArabicBasket BallC ++ ProgramingCCNAComputerCustomer ServiceDrawingDrivingEducationEmbedded CEnglishEtisalat UAE HS Technical SupportFaculty Of EngineeringFlexibleFriendly Environment At WorkGSM System SurveyGoing To TripsGood ManagementHandles StressHard WorkerInternational Account AdvisorInternetManagementMicrocontroller level 1&2Microsoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNetwork InfrastructureOrganizerPRESTIGE Program Back Office Support TeamPRESTIGE Program Technical SupportPart Time English InstructorPlaying PuzzlesPresenterProgram ManagementProjectReadingSharing KnowledgeSoft SkillsSupportSwimmingTeam WorkTechnical Support FundamentalsTelecommunicationsTravelingUsing TechnologyVodafone UK AccountWatching MoviesWork Under PressureWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

Microsoft Office

Microsoft Office

: Expert

: High

:

3-5 years

Team work

Team work

: Expert

: Extreme - I love it!

:

3-5 years

work under pressure

work under pressure

: Expert

: High

:

3-5 years

Management

Management

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Presenter, Organizer, Flexible / Adaptive, Handles Stress

Online Presence

https://ae.linkedin.com/in/nannosh

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