NE
Nancy Elfiky
Social Worker at Brilliance American School-High School
San Stefano, Alexandria, EgyptWork Experience
Social WorkerFull Time
Brilliance American School-High School
Sep 2024 - Present -10 months
Egypt , Alexandria
- Job Details:Successfully provided case management services to over 100 students. Developed and implemented individualized service plans to meet the unique needs of each student.
Social workerFull Time
Tiba International School
Aug 2020 - May 2021 -9 months
Egypt , Alexandria
- Job Details:* Creating a plan to help students function in a school environment * Participating in the SEN (Special Education Needs) process as necessary * Working closely with school staff, health professionals and other community agencies * Maintaining accurate case files and reports to track students’ issues and progress * Facilitating communication between students, parents, Teachers and Administrators * Assessing areas where students need additional help and support * Supporting students’ safety and taking appropriate action to protect them when necessary
SalesInternship
Orange
Oct 2017 - Aug 2018 -10 months
Egypt , Alexandria
- Job Details:Handled customer inquiries, complaints, and concerns in a timely and professional manner. Developed strong relationships with customers by providing personalized service.
Education
Bachelor of Sociology in Sociology
Alexandria University (ALEXU)Jan 2005 - Jan 2009 - 4 yr
Skills
- Internet
- Communication
- Microsoft Office
- Computer Skills
- Public Relations (PR)
- ICDL
- customer servies
- Business Planning
- Business Development
- Customer Service
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
English
Egyptian Amrican Center·2016Mini MBA
A.L.I·2016English course
IBI·2010English
IBI·2010ICDL
IBI·2009ICDL
IBI·2009