Basic Info

Nagwa Tammam

7 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Administrative at At American Academy for Training Centre.

Experience Details

Senior Administrative

Education/Teaching, Administration

Senior Management (e.g. VP, CEO)

 Design and create calendar, training manuals and course materials Organize develop or source training programs to meet specific training needs.
 Inform employees about training options.
 Map out training plans for individual employees.
Facilitate learning through a variety of delivery methods including classroom instruction virtual training on the job coaching.
Apply assessment tools to measure training effectiveness.
Handle logistics for training activities including venues equipment.
Coordinate off-site training activities for employees.
Follow up Instructors payment after the round.
Following up Follow-up presence and absence of instructors


Company Details

At American Academy for Training Centre.

Egypt

51-100 employees

Education, Human Resources , Automotive

www.americanacademyeg.com

Aug 2012 to Nov 2017 (5 years 3 months)
Customer Service Administrative at American Academy for Training Centre,

Experience Details

Customer Service Administrative

Education/Teaching, Training/Instructor, Administration

Senior Management (e.g. VP, CEO)

 Receive all inquiries and complaints from customers and respond quickly to them.
 Responsible for receiving all inquiries and complaints received from customers and the speed of response to them.
 Implementation of customer service policies and instructions approved by the Marketing .
 Responsible for keeping all records of quality models of customer service instructions and all its work subject to internal audit.
 Coordinate with various departments before the beginning of each session.
 Responsible for collection of revenues from customers and their registration on the audit and review with the management of accounts.


Company Details

American Academy for Training Centre,

Egypt

11-50 employees

Education

www.americanacademyeg.com

Jun 2011 to Aug 2012 (1 year 2 months)
Human resources Coordinator at Magic computer supported Tdata Company

Experience Details

Human resources Coordinator

IT/Software Development, Human Resources

Experienced (Non-Manager)

 interview , select joiner workers to fill vacant positions
 Plan and conduct new employee orientation to foster positive attitude toward Company goals.
 Keep records of personnel transactions such as hires , promotions , transfer , performance reviews , terminations
 Prepare employee separation notices and related documentation, and conduct exit interviews to determine reasons behind separation.
 Prepare reports and recommends procedures to reduce absenteeism .
 Responsible for all labour office related documents and reports
 Responsible for arranging employee files as per the company policy


Company Details

Magic computer supported Tdata Company

Egypt

11-50 employees

Information Technology Services

N/A

Apr 2010 to Jun 2011 (1 year 2 months)
Administrative coordinator & HR Specialist at Scope Company

Experience Details

Administrative coordinator & HR Specialist

IT/Software Development, Marketing/PR/Advertising , Human Resources

Experienced (Non-Manager)

 Schedules appointments, maintains calendar, allocates supervisor’s time
 Maintains files and financial records.
 Attended meetings and reported meetings’ minutes. Schedule meetings
 Sent faxes and e-mails to the companies dealing with the executive office of the president.
 Responsible for organizing files and special offers of the executive office of the president.
 Responsible for all labour office related documents and reports.
 Prepare, monitor, and track part-time employment payroll contracts.
 Responsible for all labour office related documents and reports


Company Details

Scope Company

Egypt

11-50 employees

Marketing and Advertising, Information Technology Services

N/A

Nov 2008 to May 2009 (6 months)
Office Manager at ELKawthar Company July

Experience Details

Office Manager

Manufacturing/Production

Experienced (Non-Manager)

Handling daily operations of the company.
Handling duties.
Document filing.
Typing, compiling reports.
Online research.
Coordination of meetings.
Reporting to the manager for all work .
All phases of general office, data entry services.
Preparation to any events .


Company Details

ELKawthar Company July

Giza, Egypt

11-50 employees

Manufacturing

N/A

Jul 2007 to Oct 2008 (1 year 3 months)

Education

Bachelor of Commerce in Administrative Science

Education Details

Bachelor of Commerce

Administrative Science

Cairo Higher Institute for Languages, Simultaneous Translation and Administrative Sciences, Egypt

B / Very Good / 75 - 85%

Administrative Science

N/A

Cairo Higher Institute for Languages, Simultaneous Translation and Administrative Sciences
2003 - 2007
High School - Other

High School Details

Other

Hosseinieh secondary school

Egypt

2003

B / Very Good / 75 - 85%

N/A

Hosseinieh secondary school
2003

Certifications

Certificate details

Modules - ICDL - International Computer Driving Licence

Oct 2014

90 out of 100

http://Modules - ICDL - International Computer Driving Licence

N/A

Modules - ICDL - International Computer Driving Licence

N/A

Training and Courses

Training/Course Details

ICDL training Course & international exams version 5  Attended different kinds of workshops like (Team work Workshop. Communication Skills Workshop.  Selling Through Customer Services. and Time Management. HRCPD Human Recourse Certified Profession

Apr 2012

American Academy for Training Centre,

Various training courses to suit your needs and scientific qualifications commensurate with the needs of the work in the administrative area. under taken(Excel advanced - word advanced at Yat training center)

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdmin CoordinatorAdministrationAdministrative Coordinator & HR SpecialistAdministrative ScienceArabicAutomotiveCustomer Service AdministrativeDevelop My SkillsEducationEnglishFlexibleFrindlyH.R CoordinatorHard WorkerHistorical DocumentsHorse RidingHuman ResourcesHuman Resources CoordinatorI Like Learning Everything NewICDL Training Course & International Exams Version 5 ? Attended Different Kinds Of Workshops Like (Team Work Workshop. Communication Skills Workshop. ? Selling Through Customer Services. And Time Management. HRCPD Human Recourse Certified ProfessionITInformation Technology ServicesInternetManufacturingMarketingMarketing And AdvertisingMicrosoft Word,? ICDL Training Course & International Exams Version 5Modules - ICDL - International Computer Driving LicenceOffice ManagerOperationsOrganizerPresenterProductionReadingSenior AdministrativeSocialSoftware DevelopmentWalking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: High

:

More than 7 years

Microsoft Word, ICDL training Course & international exams version 5

Microsoft Word, ICDL training Course & international exams version 5

: Advanced

: High

:

More than 7 years

Fields of Expertise

Admin coordinator

Admin coordinator

: Expert

: Extreme - I love it!

:

3-5 years

H.R Coordinator

H.R Coordinator

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Presenter, Organizer, Flexible / Adaptive, Social

Online Presence

https://eg.linkedin.com/pub/nagwa-tammamwww.facebook.com/najwa.tammam

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