Basic Info

Nagwa Tammam

7 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Services and Coordinator Administrative at American Academy for Training Centre,

Experience Details

Customer Services and Coordinator Administrative

Education/Teaching, Training/Instructor

Senior Management (e.g. VP, CEO)

Answering clients phones and inquires receiving complains plus theirs follow up.
Responsible of keeping all customer files quality checks plus the follow up the manager.
Fallowing up clients on database.
Following up Follow-up presence and absence of instructors
Instructor’s evaluation with client.
Follow up Instructors payment after the round.
Filing all paper work.
Sending daily report to the manager of all what has been achieved.


Company Details

American Academy for Training Centre,

6th of October City, Egypt

11-50 employees

Education

www.americanacademyeg.com

Jun 2011 to present (5 years 6 months)
Human resources Coordinator at Magic computer supported Tdata Company

Experience Details

Human resources Coordinator

IT/Software Development

Experienced (Non-Manager)

Recruit, interview, test, select joiner workers to fill vacant positions
Plan and conduct new employee orientation to foster positive attitude toward Company goals.
Keep records of personnel transactions such as hires , promotions , transfer , performance reviews , terminations
Respond to inquiries regarding policies, procedures and programs.
Administer salary administration program to ensure compliance and equity.
Prepare employee separation notices and related documentation, and conduct exit interviews to determine reasons behind separation.
Prepare reports and recommends procedures to reduce absenteeism and turnover.
registration and follow up
Responsible for all labor office related documents and reports
Responsible for holding investigation and its channeling to the concerned parties
Responsible for arranging employee files as per the company policy
Responsible for issuing requisition purchase requests and all the needs of the office
Responsible for arranging the transportation of the employee monitoring their attendance and eligibility for the requested vacation


Company Details

Magic computer supported Tdata Company

6th of October City, Egypt

11-50 employees

Information Technology Services

N/A

Apr 2010 to Jun 2011 (1 year 2 months)
Administrative coordinator & HR Specialist at Scope Company

Experience Details

Administrative coordinator & HR Specialist

IT/Software Development, Marketing/PR/Advertising , Human Resources

Experienced (Non-Manager)

Schedules appointments, maintains calendar, allocates supervisor’s time
Maintains files and financial records
 Attended meetings and reported meetings’ minutes. Schedule meetings
Sent faxes and e-mails to the companies dealing with the executive office of the president.
Inaugurated the business at the Canal area.
Responsible for organizing files and special offers of the executive office of the president.
 Issued the decisions by the executive office of the president of the company.
Recruit, interview, test, select joiner workers to fill vacant positions
Administer salary administration program to ensure compliance and equity
Responsible for all labour office related documents and reports.
Prepare, monitor, and track part-time employment payroll contracts.
Responsible for the social insurance registration and follow up
• Responsible for all labour office related documents and reports
• Responsible for holding investigation and its channelling to the concerned parties
• Responsible for arranging employee files as per the company policy
• Responsible for issuing requisition purchase requests and all the needs of the office
• Responsible for arranging the transportation of the employee monitoring their attendance and eligibility for the requested vacation.


Company Details

Scope Company

Cairo, Egypt

11-50 employees

Marketing and Advertising, Information Technology Services

N/A

Nov 2008 to May 2009 (6 months)
Office Manager at ELKawthar Company July

Experience Details

Office Manager

Manufacturing/Production

Experienced (Non-Manager)

Handling daily operations of the company.
Handling duties.
Document filing.
Typing, compiling reports.
Online research.
Coordination of meetings.
Reporting to the manager for all work .
All phases of general office, data entry services.
Preparation to any events .


Company Details

ELKawthar Company July

6 october city, Egypt

11-50 employees

Manufacturing

N/A

Jul 2007 to Oct 2008 (1 year 3 months)

Education

Bachelor of Commerce in Administrative Science

Education Details

Bachelor of Commerce

Administrative Science

Cairo Higher Institute for Languages, Simultaneous Translation and Administrative Sciences, Egypt

B / Very Good / 75 - 85%

Administrative Science

N/A

Cairo Higher Institute for Languages, Simultaneous Translation and Administrative Sciences
2003 - 2007
High School - Other

High School Details

Other

Hosseinieh secondary school

Egypt

2003

B / Very Good / 75 - 85%

N/A

Hosseinieh secondary school
2003

Training and Courses

Training/Course Details

 ICDL training Course & international exams version 5  Attended different kinds of workshops like (Team work Workshop. Communication Skills Workshop.  Selling Through Customer Services. and Time Management. HRCPD Human Recourse Certified Professional

Apr 2012

American Academy for Training Centre,

Various training courses to suit your needs and scientific qualifications commensurate with the needs of the work in the administrative area.

This profile is fresh!
Last update 21 days ago.

Jobseeker photo

Profile Skills and Keywords

? ICDL Training Course & International Exams Version 5 ? Attended Different Kinds Of Workshops Like (Team Work Workshop. Communication Skills Workshop. ? Selling Through Customer Services. And Time Management. HRCPD Human Recourse Certified ProfessionalAdaptiveAdmin CoordinatorAdministrative Coordinator & HR SpecialistAdministrative ScienceArabicCustomer Services And Coordinator AdministrativeEducationEnglishFlexibleFrindlyH.R CoordinatorHard WorkerHistorical DocumentsHorse RidingHuman ResourcesHuman Resources CoordinatorI Like Learning Everything NewITInformation Technology ServicesInternetManufacturingMarketingMarketing And AdvertisingMicrosoft Word,? ICDL Training Course & International Exams Version 5Office ManagerOperationsOrganizerPresenterProductionReadingSocialSoftware DevelopmentWalking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: High

:

More than 7 years

Microsoft Word, ICDL training Course & international exams version 5

Microsoft Word, ICDL training Course & international exams version 5

: Advanced

: High

:

More than 7 years

Fields of Expertise

Admin coordinator

Admin coordinator

: Expert

: Extreme - I love it!

:

3-5 years

H.R Coordinator

H.R Coordinator

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Presenter, Organizer, Flexible / Adaptive, Social

Online Presence

https://eg.linkedin.com/pub/nagwa-tammamwww.facebook.com/najwa.tammam

Nagwa is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Nagwa's full profile and find more great talent and professionals to join your team.