Basic Info

Nagwa ibrahim

10 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Services Project Manager at BlueCloudCorp

Experience Details

Services Project Manager

IT/Software Development

Manager

Responsibilities:
 Manage multiple projects delivery to closure with quality
 Handle customer communications and periodical status reporting/updated schedule
 Define the scope of the project in collaboration with senior management
 Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
 Review project schedule with senior management and affected stakeholders
 Execute the project according to the project plan
 Develop forms and records to document project activities
 Follow up internally on the services delivery and ensuring timeliness and quality of deliverables
 Monitoring and controlling project progress
 Manage project scope and change requests
 Review project team performance on the project level
Projects:
- TEData Intranet Solution using SharePoint 2013
- Beyti Intranet Solution using SharePoint 2013
- MSAD E-Ticketing Solution
- GUPCO Intranet SharePoint
- Mansour Group Marketing and Sales Mobile Applications
- Banque Misr Mobile Applications (iOS, Android and WP)


Company Details

BlueCloudCorp

Egypt

51-100 employees

Information Technology Services

N/A

Mar 2014 to present (2 years 9 months)
Senior Presales consultant/Project Lead at LinkDevelopment - OTventures, Orascom Telecom

Experience Details

Senior Presales consultant/Project Lead

Project/Program Management, Sales/Retail

Experienced (Non-Manager)

- Acting as a Project manager and focal point of contact for small to medium projects simultaniancly in Gulf Region
- Provide pre-sales support to inside Sales team and Account/Engagement managers in our Offices worldwide, Egypt, Gulf, Italy, Africa and Canada and prospective customers as well
- Develop and deliver responses to customer and prospect inquiries, including RFPs, RFIs, and initial solution consultancy
- Provide evaluations and proof-of-concept assistance to partners and prospects
- Develop technical and business proposals covering scope of work, project delivery, project timeline, project estimations, any assumptions, Pricing, Payment of terms and Support and warranty details
- Prepare and perform presentations and demonstrations to Potential clients


Company Details

LinkDevelopment - OTventures, Orascom Telecom (multinational)

Egypt

501-1000 employees

Computer Software, Telecommunications, Business Services - Other

N/A

Mar 2013 to Mar 2014 (1 year)
Senior Business Analyst at LinkDevelopment - OTventures, Orascom Telecom

Experience Details

Senior Business Analyst

Project/Program Management, IT/Software Development

Experienced (Non-Manager)

- Analyze Telecom industry business needs, gaps and pain areas and participate in producing solutions aligned to Tele-Management standards (TM)
- Responsible of identifying customer needs and developing solutions for customer using technical expertise and excellent customer service skills
- Participate in creating proposals in pre-sales process
- Responsible of identifying project business scope and defining solution business modules based on eTOM/TAM Standards
- Assist in develop Project charter with project manager and enforcement of project deadlines
- Solicit requirements and balancing customers' expectations and conflicting interests
- Review requirements, specifications, business processes and recommendations related to proposed solution
- Develop functional specifications and system design specifications for solution
- Define project risks, dependences and assumptions
- Communicate and validate RSD with customer and stakeholders till sign off
- Work effectively with customer personnel to identify required changes.
- Work closely with implementation team throughout product life cycle to support and ensure that project meets business needs
- Manage change requests and project scope
- Prepare training materials for released products
- Conduct presentations and demo on product and identify target audiences
- Prepare User Acceptance Testing (UAT) material and handle all needed communications and support with customer till closure and get customer sign off


Company Details

LinkDevelopment - OTventures, Orascom Telecom (multinational)

Egypt

501-1000 employees

Information Technology Services, Business Services - Other, Telecommunications

N/A

Jun 2008 to Apr 2013 (4 years 10 months)
Business Analyst at Mobinil (LINKdotNET)

Experience Details

Business Analyst

IT/Software Development

Entry Level

- Solicit requirements and balancing customers' expectations and conflicting interests
- Responsible of identifying customer needs and developing solutions for customer using technical expertise and excellent customer service skills
- Review requirements, specifications, business processes and recommendations related to proposed solution
- Develop functional specifications and system design specifications for solution
- Define project risks, dependences and assumptions
- Communicate and validate RSD with customer and stakeholders till sign off
- Work effectively with customer personnel to identify required changes.
- Work closely with implementation team throughout product life cycle to support and ensure that project meets business needs
- Prepare training materials for released products


Company Details

Mobinil (LINKdotNET) (multinational)

Egypt

501-1000 employees

Telecommunications, Consumer Services

N/A

Jan 2007 to Jun 2008 (1 year 5 months)
Teaching and Research Assistant at Faculty of Engineering, Cairo University

Experience Details

Teaching and Research Assistant

Engineering - Telecom/Technology, Education/Teaching, Training/Instructor

Entry Level

I had been worked as a Teaching Assistant with faculty of engineering Professor with below responsibilities:
 Teaching classes of Communication, Digital Signal Processing, Mathematics and Physics for undergrad students
 Marking and correcting students assignments and Mid-Term exams
 Helping develop programs of learning activities and to adapt appropriate materials
 Supervising and supporting students in final graduation projects


Company Details

Faculty of Engineering, Cairo University

Egypt

101-500 employees

Education, Engineering Services

N/A

Sep 2003 to Apr 2006 (2 years 7 months)

Achievements


Star of the month - December 2015 Recognized by Microsoft Corporate Affairs for Outstanding Customer Satisfaction – November 2014  Recognized by GUPCO for Outstanding Customer Satisfaction and Service - October 2014  Recognized by LINKdotNET commercials and Business Development Teams for Excellent customer satisfaction, LinkPlus and LinkMax Projects 2012 -2013  Run and managed UAT closely with 10-12 teams of different functions within LINKdotNET and got their acceptance on Tracer TM – August 2011  Trained over 150 staff members within LINKdotNET on Tracer TM Product – Feb. 2010  Acting as a Project Manager and Subject Mater Expert in networks and communications while doing business analysis job during IP management system Delivery for LINKdotNET - Jan 2008

Education

Bachelor's Degree in Communications

Education Details

Bachelor's Degree

Communications, Computer Science

Faculty of Engineering, Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of Engineering, Cairo University
1998 - 2002
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman Secondary for Girls

Egypt

1998

A / Excellent / 85 -100%

N/A

Orman Secondary for Girls
1998

Certifications

Certificate details

ITIL Foundation Certificate in IT Service Management

Jul 2007

N/A

N/A

N/A

Examination Institute for Information Science (EXIN)

N/A

Certificate details

Certificate of Knowledge in Frameworx Overview (LEVEL-2)

Aug 2010

N/A

N/A

N/A

Tele-Management Forum

N/A

Certificate details

Certificate of Knowledge in Business Process Framework (eTOM) (LEVEL-2)

Aug 2010

N/A

N/A

N/A

Tele-Management Forum

N/A

Certificate details

Certificate of Acheivement Business Process Framework (eTOM) Implementer's Workshop (LEVEL-3)

Aug 2010

N/A

N/A

N/A

Tele-Management Forum

N/A

Certificate details

Certificate of Completion in System Analysis, Design and Architecture Program

Jul 2009

N/A

N/A

N/A

Rational Information Technology Institute (RITI)

N/A

Certificate details

Certificate of Completion in Software Requirements Engineering Program

Jan 2010

N/A

N/A

N/A

Reqmaster - IIBA Endorsed Education Provider

N/A

Certificate details

PMI Membership Certificate

Feb 2015

N/A

N/A

N/A

Project Management Institute

N/A

PMP Certified
Jul 2016

Certificate details

PMP Certified

Jul 2016

N/A

N/A

N/A

Project Management Institute

N/A

Training and Courses

Training/Course Details

System Analysis, Design and Architecture Program

Jul 2009

RITI

N/A

Training/Course Details

Project Management Professional (PMP)

Dec 2013

New Generation Council

N/A

Training/Course Details

ITIL Foundation

May 2007

New Era Training Provider

N/A

Training/Course Details

Introduction to Agile Software Development

Nov 2015

SECC -ITIDA

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Aglile MethodoligyAnalyticalArabicBusiness AnalysisBusiness AnalystBusiness DevelopmentBusiness PlanningBusiness Services - OtherCertificate Of Acheivement Business Process Framework (eTOM) Implementer's Workshop (LEVEL-3)Certificate Of Completion In Software Requirements Engineering ProgramCertificate Of Completion In System Analysis, Design And Architecture ProgramCertificate Of Knowledge In Business Process Framework (eTOM) (LEVEL-2)Certificate Of Knowledge In Frameworx Overview (LEVEL-2)CommunicationsComputer ScienceComputer SoftwareConsumer ServicesCustomer-orientedDetails-orientedEducationEngineering ServicesEnglishHard WorkerITITIL FoundationITIL Foundation Certificate In IT Service ManagementInformation Technology ServicesIntroduction To Agile Software DevelopmentLinkDevelopment - OTventures, Orascom TelecomManaging Mobile ApplicationsManaging SharePoint 2013 ProjectsMicrosoft PowerPointMicrosoft ProjectMicrosoft VisioMicrosoft WordMobile TechnologyMobinil (LINKdotNET)NegotiatorPMI Membership CertificatePMP CertifiedPresales Technical ConsultancyPresentation SkillsProblem SolvingProgram ManagementProjectProject ManagementProject Management Professional (PMP)Project Management Using AgileRetailSalesSenior Business AnalystSenior Presales Consultant/Project LeadServices Project ManagerSoftware DevelopmentSystem Analysis, Design And Architecture ProgramSystems Analysis And DesignTeaching And Research AssistantTelco BSS/OSS Business Analysis And ConsultancyTelecommunicationTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Business Planning

Business Planning

: Expert

: Extreme - I love it!

:

3-5 years

Business Analysis

Business Analysis

: Expert

: High

:

5-7 years

Problem Solving

Problem Solving

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

5-7 years

Presentation Skills

Presentation Skills

: Advanced

: Extreme - I love it!

:

5-7 years

Telecommunication

Telecommunication

: Advanced

: High

:

1-3 years

Managing Mobile Applications

Managing Mobile Applications

: Advanced

: High

:

1-3 years

Microsoft Visio

Microsoft Visio

: Intermediate

: High

:

3-5 years

Project Management

Project Management

: Intermediate

: Extreme - I love it!

:

1-3 years

Mobile Technology

Mobile Technology

: Intermediate

: High

:

1-3 years

Microsoft Project

Microsoft Project

: Beginner

: Extreme - I love it!

:

1-3 years

Aglile Methodoligy

Aglile Methodoligy

: Beginner

: High

:

1-3 years

Managing SharePoint 2013 Projects

Managing SharePoint 2013 Projects

: Beginner

: High

:

1-3 years

Fields of Expertise

Telco BSS/OSS Business Analysis and Consultancy

Telco BSS/OSS Business Analysis and Consultancy

: Expert

: High

:

3-5 years

Systems Analysis and Design

Systems Analysis and Design

: Advanced

: High

:

1-3 years

Presales Technical consultancy

Presales Technical consultancy

: Intermediate

: High

:

3-5 years

Project Management

Project Management

: Intermediate

: Extreme - I love it!

:

1-3 years

Project Management using Agile

Project Management using Agile

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Hard worker, Negotiator, Customer-oriented, Details-oriented

Online Presence

http://eg.linkedin.com/in/nagwaibrahim/

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