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Nadia Amin Abdullah

Experienced Training Specialist

Cairo, Egypt
  • Microsoft Word
  • Microsoft PowerPoint
  • Internet Search
  • Microsoft Excel
  • Training

Work Experience

  • English as a Second Language (ESL) Trainer at Information Technology Institute (ITI), 9-Month Professional Diploma

    Nov 2015 to present · 2 Years 8 Months
  • Data and Soft Skills Trainer at Information Technology Institute (ITI), EDUEgypt Program.

    May 2012 to May 2016 · 4 Years 9 Months
  • Skype Customer Support Specialist at IBM Global Process Services

    Dec 2010 to May 2012 · 1 Years 1 Months

Education

  • Pre-MA Higher Diploma in English Applied Linguistics

    Faculty of Arts, Ain shams University - Egypt 2013 to 2014 · 1 Years
  • BA in English Language and Literature

    Faculty of Arts, Ain shams University - Egypt 2006 to 2010 · 4 Years
  • High School - Thanaweya Amma

    Salman Al-Farisi Experimental Languages School - Egypt 2006

Achievments

❄Recertified EDUEgypt BPO Data Trainer (2013) ❄Certified EDUEgypt BPO Data Trainer (2012) ❄Skype Best Performance (March 2012) ❄Skype Best Customer Satisfaction Survey (March 2012) ❄Skype Best Performance (September 2011)

Skills
Tools and Fields of Expertise

  • Microsoft Word
  • Microsoft PowerPoint
  • Internet Search
  • Microsoft Excel
  • Training

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • French

    Intermediate

Training & Certifications

  • TOEFL PBT

    Ain Shams University · 2015
  • General Translation Course

    Faculty of Al-Alsun, Ain-Shams University. · 2014
  • Training of Trainers (TOT) Professional Diploma

    Ministry of Communication and Information Technology, and Information Technology Institute (ITI). · 2012
  • TOT (Training of Trainers) Course

    Ministry of Communication and Information Technology, and Information Technology Institute (ITI). · 2012
  • Worldwide HR Development Program: Improving the Employee Experience.

    IBM Global Process Services · 2011
  • Education Development for Universities in Egypt (EDUEgypt) course, Phase III.

    Ministry of Communication and Information Technology, and Information Technology Institute (ITI). · 2010