
Nader Nabil Eskarous
Management
Riyadh, Saudi ArabiaWork Experience
Tourism ManagerFull Time
Sedra Travel and Tourism
Sep 2019 - Present -5 yrs, 10 months
Saudi Arabia , Riyadh
Travel ConsultantFull Time
CTT Egypt
Sep 2016 - Jun 2017 -9 months
Egypt
- Job Details:Handling ticketing process using computers and customized application Answer questions about airline schedules, fares, and hotels resulting developed Communicated with customers and Ticket Agents to advise of changes with travel conveyance and to confirm reservation Adeptly dealt with different airline/airfare contracts and pricing structures followed all internal control procedures for cash handling and credit purchases, and ensured integrity of ticket distribution and accountability Handled all special need check-ins: children traveling alone, passengers with physical disabilities, etc. Arranged for hotels, meals and ground transportation Responsible for ticket reservations, cancellations, alterations Contacting customers to inform them of flight cancellations and delays. Outgoing tour operator Confer with clients to determine destination, mode of transportation, appropriate travel dates, financial considerations, and accommodations required for domestic and international travel. Contact potential clients from leads that have been provided. Provide client with area-specific travel information such as geographic features, local customs, restaurants, special events, and points of interest. Impart domestic and international travel information to client, such as passport, visa, and inoculation requirements, customs regulations, and currency exchange rates. Advise on weather conditions and necessary wardrobe. Consult published and online sources to analyze and evaluate times, routings, fares, car rentals, accommodation ratings, and discount programs. Prepare tentative plans and suitable alternatives, answer client objections, and close sale by obtaining client approval. Compute costs of travel, accommodations, requested travel insurance coverage, and package tours. Use computerized reservation and ticketing systems to book transportation and hotel reservations, and issue itineraries. Print or request transportation carrier tickets or ticketless itineraries with computer system or system link to travel carrier. Collect deposits and payment for transportation and accommodations from clients. Confirm all reservations prior to travel. Customize individual travel packages to accommodate special needs. Design, arrange, and sell tours and group packages.. Planned tours and builds up itineraries due to request (Duration and destination) day by day. Closed file accounts and evaluated the services offered.
Outgoing tour operatorFull Time
Lamar Tours Egypt
Aug 2015 - Aug 2016 -1 yr
Egypt
- Job Details:Confer with clients to determine destination, mode of transportation, appropriate travel dates, financial considerations, and accommodations required for domestic and international travel. Contact potential clients from leads that have been provided. Provide client with area-specific travel information such as geographic features, local customs, restaurants, special events, and points of interest. Impart domestic and international travel information to client, such as passport, visa, and inoculation requirements, customs regulations, and currency exchange rates. Advise on weather conditions and necessary wardrobe. Consult published and online sources to analyze and evaluate times, routings, fares, car rentals, accommodation ratings, and discount programs. Prepare tentative plans and suitable alternatives, answer client objections, and close sale by obtaining client approval. Compute costs of travel, accommodations, requested travel insurance coverage, and package tours. Use computerized reservation and ticketing systems to book transportation and hotel reservations, and issue itineraries. Print or request transportation carrier tickets or ticketless itineraries with computer system or system link to travel carrier. Collect deposits and payment for transportation and accommodations from clients. Confirm all reservations prior to travel. Customize individual travel packages to accommodate special needs. Design, arrange, and sell tours and group packages.. Planned tours and builds up itineraries due to request (Duration and destination) day by day. Closed file accounts and evaluated the services offered.
Education
Bachelor's Degree in tourist studies
Faculty of tourism and hotelsJan 2005 - Jan 2009 - 4 yr
Activities
Barman at Happy life valliage
Student Activity
Aug 2006 - Aug 2008 -2 yrs
Achievements
Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Database Maintenance. Assisted in the managing of the company database and verified, edited and modified members’ information.
Skills
- Extensive knowledge on geography
- Amadeus
- Amadeus
- Profound knowledge of IATA regulations
- Fundamentals in Air fares and Ticketing
- Tour Package
- Tourism
- Active listening skills
- Customer Service
- Outgoing Tour Operator
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Languages
Arabic
FluentEnglish
FluentRussian
Fluent
Training & Certifications
Russian Language
Russian Center for science and cultural ·2015IATA UFTAA FOUNDATION DIPLOMA
The International Air Transport Association (IATA)·2015English language
Berlitz Language Center ·2014English language
Reach-out Center ·2013ICDL
2008