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Nader AbdelMaguid

sales and customer service expert

Giza, Egypt

Work Experience

  • Sales ManagerFull Time

    Ajman Saray A luxury Collection Resort

    Apr 2015 - Present -10 yrs, 3 months

    United Arab Emirates , Ajman

    • Job Details:• Adhering to customers' requirements and presenting the same appropriately to enhance the sales • Carrying out cold calling to arrange meetings with potential customers for augmenting the business • Negotiating: o Terms of an agreement and closing the contract o Price, costs, delivery and specifications with buyers and managers • Making accurate rapid cost calculations and providing customers with quotations. • Rendering advice for product developments and conceptualising promotions for the same • Conducting FAM trips in the property • Establishing cordial relationships with corporate/government Market Segment within Abu Dhabi, Dubai and Ajman • Maintaining weekly/ monthly reports through Opera Systems
  • Area Sales ManagerFull Time

    Anantara Hotels & Resorts

    Mar 2012 - Mar 2015 -3 yrs

    United Arab Emirates , Abu Dhabi

    • Job Details:• Acting as a part of the Pre-Opening Team of Eastern Mangroves Hotel & Spa • Adhering to customers' requirements and presenting the same appropriately to enhance the sales • Carrying out cold calling to arrange meetings with potential customers for augmenting the business • Negotiating: o Terms of an agreement and closing the contract o Price, costs, delivery and specifications with buyers and managers • Making accurate rapid cost calculations and providing customers with quotations. • Rendering advice for product developments and conceptualising promotions for the same • Conducting FAM trips in all 3 properties • Establishing cordial relationships with market segments within Abu Dhabi and Dubai • Maintaining weekly/ monthly reports through Opera Systems
  • Reservation & Revenue SupervisorFull Time

    Anantara Hotels & Resorts

    Nov 2010 - Feb 2012 -1 yr, 3 months

    United Arab Emirates , Abu Dhabi

    • Job Details:• Administered the booking and cancellation of reservations in front-office of hotel • Provided current reservations details to clerks for computerization • Allotted contracts detailing room for conventions from sales representative • Regularly interacted with groups and travel agents to answer special requests for rooms and rates • Assessed that daily printouts listing guests' arrivals and individual guest folios are received by room clerks • Maintained weekly attendance sheet and sent the same to the Payroll Department • Guided the Assistants in training the clerks in taking telephone reservations, handling operating computer terminals and printers to store and receive reservation data • Recommended promotion and discharge of workers to manager
  • Education

    • Spanish Language and Literature in Spanish

      Cairo University (CU)

      Jan 2002 - Jan 2006 - 4 yr

    Skills

    • Business Development
    • Contact Center Management
    • Sales Forecasting
    • Key Account Management
    • Revenue Generation
    • Market Development

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • Spanish

      Fluent
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