
Nader AbdelMaguid
sales and customer service expert
Giza, EgyptWork Experience
Sales ManagerFull Time
Ajman Saray A luxury Collection Resort
Apr 2015 - Present -10 yrs, 3 months
United Arab Emirates , Ajman
- Job Details:• Adhering to customers' requirements and presenting the same appropriately to enhance the sales • Carrying out cold calling to arrange meetings with potential customers for augmenting the business • Negotiating: o Terms of an agreement and closing the contract o Price, costs, delivery and specifications with buyers and managers • Making accurate rapid cost calculations and providing customers with quotations. • Rendering advice for product developments and conceptualising promotions for the same • Conducting FAM trips in the property • Establishing cordial relationships with corporate/government Market Segment within Abu Dhabi, Dubai and Ajman • Maintaining weekly/ monthly reports through Opera Systems
Area Sales ManagerFull Time
Anantara Hotels & Resorts
Mar 2012 - Mar 2015 -3 yrs
United Arab Emirates , Abu Dhabi
- Job Details:• Acting as a part of the Pre-Opening Team of Eastern Mangroves Hotel & Spa • Adhering to customers' requirements and presenting the same appropriately to enhance the sales • Carrying out cold calling to arrange meetings with potential customers for augmenting the business • Negotiating: o Terms of an agreement and closing the contract o Price, costs, delivery and specifications with buyers and managers • Making accurate rapid cost calculations and providing customers with quotations. • Rendering advice for product developments and conceptualising promotions for the same • Conducting FAM trips in all 3 properties • Establishing cordial relationships with market segments within Abu Dhabi and Dubai • Maintaining weekly/ monthly reports through Opera Systems
Reservation & Revenue SupervisorFull Time
Anantara Hotels & Resorts
Nov 2010 - Feb 2012 -1 yr, 3 months
United Arab Emirates , Abu Dhabi
- Job Details:• Administered the booking and cancellation of reservations in front-office of hotel • Provided current reservations details to clerks for computerization • Allotted contracts detailing room for conventions from sales representative • Regularly interacted with groups and travel agents to answer special requests for rooms and rates • Assessed that daily printouts listing guests' arrivals and individual guest folios are received by room clerks • Maintained weekly attendance sheet and sent the same to the Payroll Department • Guided the Assistants in training the clerks in taking telephone reservations, handling operating computer terminals and printers to store and receive reservation data • Recommended promotion and discharge of workers to manager
Education
Spanish Language and Literature in Spanish
Cairo University (CU)Jan 2002 - Jan 2006 - 4 yr
Skills
Languages
Arabic
FluentEnglish
FluentSpanish
Fluent