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Nader alaa Refaay

contact center agent at commercial International Bank

New Nozha, Cairo, Egypt

Work Experience

  • contact center agentFull Time

    commercial International Bank

    Sep 2021 - Present -3 yrs, 10 months

    Egypt , Cairo

    • Job Details:PROFESSIONAL HANDLE INBOUND/OUTBOUND CALLS IN TERMS OF (INQUIRES, COMPLAINTS, REQUESTS) IN ORDER TO MAINTAIN CUSTOMER SATISFACTION AND GOOD IMAGE FOR THE BANK BY PROVIDING A PROMPT, EFFICIENT AND COURTEOUS SERVICES TO CUSTOMERS.

  • debt collectorInternship

    smart collection

    Nov 2018 - May 2020 -1 yr, 6 months

    • Sales RepresentativeInternship

      Egypt company for medical supplies

      Feb 2016 - Mar 2018 -2 yrs, 1 month

      Egypt , Cairo

        • Education

        • Bachelor's Degree in law

          Ain Shams University (ASU)

          Jan 2019 

        Skills

        • Microsoft Office
        • persuasion technique
        • Multitasking
        • Teamwork
        • Problem Solving
        • Law
        • Legal
        • Legal Affairs

        Languages

        • English

          Fluent
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