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Nadein Youssef Yehia Youssef

Customer Information Officer at Arab Bank

Nozha, Cairo, Egypt

Work Experience

  • Customer Information OfficerFull Time

    Arab Bank

    Oct 2021 - Present -3 yrs, 9 months

    Egypt

    • Job Details:- Provide customers with basic information on all Bank’s products/services to increase Customer awareness & ensure a high level of quality service. - Introduce and promote alternate channels to customers to reduce traffic in branches to support achieving the digital offloading strategy - Completing the required documents for customers services. - Handling custody items (credit/ debit cards, check books, etc..) and keys efficiently. - Achieve assigned for the branch in both assets and liabilities to ensure that targets are met through walk-in, relationship building and depending of existing customer base and companies as well as new to bank clients -Ensuring customers satisfaction by providing them with sufficient information and guidance.
  • Hr CoordinatorFull Time

    SmplID

    Jun 2021 - Jul 2021 -1 month

    • Job Details:- Cordinator and office manager for the new branch in Cairo, as the headquarter is in Dubai. - Responsible for making an HR plan for hiring new employees in Cairo and how to monitor their performance. - In charge of managing the payroll of the employees in Cairo and in Dubai.
  • Property Consultant Real EstateFull Time

    Manazel Investments

    Feb 2021 - Jun 2021 -4 months

    • Job Details:- Broker for all the real estate development projects - Set meetings and helped customers to find his suitable real estate units in Cairo and North Coast.
  • Junior Property Consultant Real EstateFull Time

    Great Castle

    Jul 2020 - Feb 2021 -7 months

    • Job Details:- Broker for all the real estate development projects - Set meetings and helped customers to find his suitable real estate units in Cairo and North Coast.
  • Education

    • Bachelor's Degree in Economics

      Faculty of Economics and Political Sciences - Cairo University

      Jan 2017 - Jan 2021 - 4 yr

    • High School - Thanaweya Amma

      St. Joseph's School - Heliopolis

      Jan 2017 

    Activities

    • Fundraising Coordinator at Model of the American Congress in Cairo University

      Student Activity

      Oct 2018 - Jun 2019 -8 months

    • Coordinator at Model of the American Congress in Cairo University

      Student Activity

      Oct 2017 - Jun 2018 -8 months

    Achievements

    - Participated as an organizer in the Government Excellence Award Conference in July, 2018. - Played for Shams Club Modern Pentathlon Team for 7 years.(2007-2014) - Played for the Egyptian Modern Pentathlon National Team for 4 years.(2014-2018) - Participated in World Cup for Modern Pentathlon for four consecutive years. (2014, 2015, 2016, 2017) - Participated in European Championship in Spain 2015 (5th place) - Silver & Bronze Medalist in the Mediterranean championship in Italy 2016. - Participated in the World Championship for Modern Pentathlon in Great Britain 2016 (7th place) - Participated in the Open Polish Championship & World Championship for Modern Pentathlon in Poland 2017. - Achieved various medals and top rankings in Modern Pentathlon championships within 12 years of playing for the Modern Pentathlon Team in Egypt.

    Skills

    • Microsoft Applications
    • Personal & presentational skills
    • Retail Business

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • French

      Intermediate
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