
Nadein Youssef Yehia Youssef
Customer Information Officer at Arab Bank
Nozha, Cairo, EgyptWork Experience
Customer Information OfficerFull Time
- Job Details:- Provide customers with basic information on all Bank’s products/services to increase Customer awareness & ensure a high level of quality service. - Introduce and promote alternate channels to customers to reduce traffic in branches to support achieving the digital offloading strategy - Completing the required documents for customers services. - Handling custody items (credit/ debit cards, check books, etc..) and keys efficiently. - Achieve assigned for the branch in both assets and liabilities to ensure that targets are met through walk-in, relationship building and depending of existing customer base and companies as well as new to bank clients -Ensuring customers satisfaction by providing them with sufficient information and guidance.
Hr CoordinatorFull Time
SmplID
Jun 2021 - Jul 2021 -1 month
- Job Details:- Cordinator and office manager for the new branch in Cairo, as the headquarter is in Dubai. - Responsible for making an HR plan for hiring new employees in Cairo and how to monitor their performance. - In charge of managing the payroll of the employees in Cairo and in Dubai.
Property Consultant Real EstateFull Time
Manazel Investments
Feb 2021 - Jun 2021 -4 months
- Job Details:- Broker for all the real estate development projects - Set meetings and helped customers to find his suitable real estate units in Cairo and North Coast.
Junior Property Consultant Real EstateFull Time
Great Castle
Jul 2020 - Feb 2021 -7 months
- Job Details:- Broker for all the real estate development projects - Set meetings and helped customers to find his suitable real estate units in Cairo and North Coast.
Education
Bachelor's Degree in Economics
Faculty of Economics and Political Sciences - Cairo UniversityJan 2017 - Jan 2021 - 4 yr
High School - Thanaweya Amma
St. Joseph's School - HeliopolisJan 2017
Activities
Fundraising Coordinator at Model of the American Congress in Cairo University
Student Activity
Oct 2018 - Jun 2019 -8 months
Coordinator at Model of the American Congress in Cairo University
Student Activity
Oct 2017 - Jun 2018 -8 months
Achievements
- Participated as an organizer in the Government Excellence Award Conference in July, 2018. - Played for Shams Club Modern Pentathlon Team for 7 years.(2007-2014) - Played for the Egyptian Modern Pentathlon National Team for 4 years.(2014-2018) - Participated in World Cup for Modern Pentathlon for four consecutive years. (2014, 2015, 2016, 2017) - Participated in European Championship in Spain 2015 (5th place) - Silver & Bronze Medalist in the Mediterranean championship in Italy 2016. - Participated in the World Championship for Modern Pentathlon in Great Britain 2016 (7th place) - Participated in the Open Polish Championship & World Championship for Modern Pentathlon in Poland 2017. - Achieved various medals and top rankings in Modern Pentathlon championships within 12 years of playing for the Modern Pentathlon Team in Egypt.
Languages
English
FluentArabic
FluentFrench
Intermediate