Basic Info

Nada El Attar

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

AUC FELT Certified (intern) at AUC

Experience Details

AUC FELT Certified (intern)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

FELT is a sixty-hour teacher training course that prepares pre-service and in-service teachers to teach adult learners. The course provides English Language teachers with the skills, knowledge, principles of effective teaching and learning as well as hands-on practice. The course content supports best practice in teaching English as a foreign language. The outcomes of this course have been designed in line with international teacher-education standards.


Company Details

AUC (multinational)

Cairo, Egypt

N/A

Education

N/A

Mar 2016 to present (9 months)
English Instructor at SYE

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

SYE

Giza, Egypt

101-500 employees

Education

N/A

Jul 2016 to present (5 months)
IGSCE English teacher at New Ramses College

Experience Details

IGSCE English teacher

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Teaching International English Oxford curriculum to grade 5 IGSCE


Company Details

New Ramses College

Cairo, Egypt

N/A

Education

N/A

Aug 2015 to Jan 2016 (5 months)
English Instructor at Concept Language Center

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

*Experienced with teaching Cambridge curriculum.
*Teaching different age groups.
*Planning, preparing and delivering lessons to a range of classes and age groups.

*Devising, writing and producing new materials, including audio and visual resources.

*Preparing and setting tests, examination papers, and exercises.

*Classroom management.


Company Details

Concept Language Center

Cairo, Egypt

101-500 employees

Education, Training and Coaching

N/A

Aug 2014 to Aug 2015 (1 year)
English |Instructor at Misr Academy

Experience Details

English |Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Volunteer English instructor in “Misr Academy” language center.


Company Details

Misr Academy

Cairo, Egypt

1-10 employees

Education

N/A

Jan 2013 to Apr 2014 (1 year 2 months)
Front Office Representative at Expedia - Teleperformance

Experience Details

Front Office Representative

Customer Service/Support

Experienced (Non-Manager)

* Expedia, Inc. is the largest online travel company in the world, with an extensive brand portfolio that includes some of the world's leading online travel brands.
* Focuses sales efforts by studying existing and potential volume of dealers.
* Submits orders by referring to price lists and product literature.
* Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.


Company Details

Expedia - Teleperformance

Cairo, Egypt

501-1000 employees

Outsourcing/Offshoring

www.expedia.ca

Nov 2011 to Sep 2013 (1 year 10 months)
Freelance translator at Freelancing

Experience Details

Freelance translator

Writing/Editorial

Entry Level

N/A


Company Details

Freelancing

Cairo, Egypt

1-10 employees

Translation and Localization

N/A

Jan 2011 to Oct 2011 (9 months)
Front Service Representative At Xceed at Xceed

Experience Details

Front Service Representative At Xceed

Customer Service/Support

Experienced (Non-Manager)

* Provide personalized customer service of the highest level.
* A sound knowledge of telephone etiquette.
* Ability to manage difficult customer situations.
* Respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance.


Company Details

Xceed

Cairo, Egypt

501-1000 employees

Consumer Services

N/A

Sep 2010 to Feb 2011 (5 months)
Education Development Program for Egyptian Universities (intern) at PBO Industry (Outsourcing Industry)

Experience Details

Education Development Program for Egyptian Universities (intern)

Customer Service/Support

Student

Outsourcing [BPO], for presenting a group of intensive courses in the domain of:
* Language skills TOEFL * Customer Service skills.
* Cultural Sensitization * PC and Data Skills.
Skills Obtained:
* BPO overview: quality and accuracy in the BPO (Business process outsourcing) industry
* Microsoft Office 2007
* Keyboard and browsing skills
* Email Etiquette
* Presentation skills
* Aptitude tests
* Analytical thinking
* Voice track: grammar, writing & fluency.


Company Details

PBO Industry (Outsourcing Industry)

Cairo, Egypt

N/A

Education

N/A

Jan 2010 to Sep 2010 (8 months)

Achievements


*Experienced with teaching Cambridge curriculum.
*Teaching different age groups.
*Planning, preparing and delivering lessons to a range of classes and age groups.

*Devising, writing and producing new materials, including audio and visual resources.

*Preparing and setting tests, examination papers, and exercises.

*Classroom management.



*Planning, preparing and delivering lessons to a range of classes and age groups.

*Devising, writing and producing new materials, including audio and visual resources.

*Preparing and setting tests, examination papers, and exercises.

*Classroom management.



* Expedia, Inc. is the largest online travel company in the world, with an extensive brand portfolio that includes some of the world's leading online travel brands.
* Focuses sales efforts by studying existing and potential volume of dealers.
* Submits orders by referring to price lists and product literature.
* Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.



Working as a freelance translator for translating Germane/English and Germane/Arabic in the fields of: * Politics * Medicine * Agriculture * Religion


* Provide personalized customer service of the highest level.
* A sound knowledge of telephone etiquette.
* Ability to manage difficult customer situations.
* Respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance.



(EDU Egypt/ITI course) EDU Egypt is a program serving the BPO industries; the Business Process Outsourcing [BPO], for presenting a group of intensive courses in the domain of:
* Language skills TOEFL * Customer Service skills.
* Cultural Sensitization * PC and Data Skills.
Skills Obtained:
* BPO overview: quality and accuracy in the BPO (Business process outsourcing) industry
* Microsoft Office 2007
* Keyboard and browsing skills
* Email Etiquette
* Presentation skills
* Aptitude tests
* Analytical thinking
* Voice track: grammar, writing & fluency.



Education

Bachelor's Degree in English

Education Details

Bachelor's Degree

English, Germany

Faculty of Alsun, Ain Shams university, Egypt

C / Good / 65 - 75%

Translation and linguistics

N/A

Faculty of Alsun, Ain Shams university
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmos language school

Egypt

2010

A / Excellent / 85 -100%

Thanwya Ama score : 94%

Ahmos language school
2010

Certifications

Certificate details

Nile TESOL/ AUC 19th Annual Conference

Jan 2015

N/A

N/A

N/A

AUC

*certified from the AUC Career Development Department that I have attended
- Nile TESOL Annual Conference
- Creative Communities workshops: Inspiring Teaching and Ownership of Learning

Certificate details

Fundamentals of English Language Teaching (FELT)

Mar 2016

N/A

N/A

N/A

AUC

FELT is a sixty-hour teacher t

Training and Courses

Training/Course Details

PBO Industry ( Outsourcing Industry)

Sep 2010

Education Development Program for Egyptian universities

(EDU Egypt/ITI course) EDU Egypt is a program serving the BPO industries; the Business Process Outsourcing [BPO], for presenting a group of intensive courses in the domain of: * Language skills TOEFL * Customer Service skills. * Cultural Sensitization * PC and Data Skills.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AUCAUC FELT CertifiedCommunication SkillsComputer SkillsConsumer ServicesCookingCreativeCustomer ServiceDetails-orientedEditorialEducationEducation Development Program For Egyptian UniversitiesEnglishEnglish InstructorEnglish |InstructorFreelance TranslatorFreelancer TranslatorFront Office RepresentativeFront Service Representative At XceedFundamentals Of English Language Teaching (FELT)GermanyHard WorkerIGSCE English TeacherInteractiveMicrosoft OfficeMusicNile TESOL/ AUC 19th Annual ConferenceOffshoringOutsourcingPBO Industry ( Outsourcing Industry)PositivetyPresenterReadingSalesSecretary ExecutiveSupportTechingTrainingTraining And CoachingTranslationTranslation And LocalizationWatching English Movies And T.V SeriesWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

5-7 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

5-7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Training

Training

: Expert

: Extreme - I love it!

:

5-7 years

Translation

Translation

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer service

Customer service

: Expert

: Medium

:

1-3 years

English Instructor

English Instructor

: Expert

: Extreme - I love it!

:

3-5 years

Freelancer Translator

Freelancer Translator

: Expert

: Extreme - I love it!

:

Less than 1 year

Secretary Executive

Secretary Executive

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Presenter, Creative, Details-oriented, Interactive

Online Presence

https://www.linkedin.com/in/nada-khaled-1752648a?trk=nav_responsive_tab_profilenada.khaled41@gmail.com

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