Nada Nassar Mohamed Helmy

PQ: Created Excel sheet calculates daily, weekly & monthly reports. IFM: Created pre-invoice system to enhance the collection cycle. Created evaluation sheet for the merchandisers' KPIs. Calculate the profit & loss for each project. Started Training process through IFM Academy. ECCO: Created Excel sheet to collect the assessment result automatically. Created Excel sheet contains the attendance, assessment result, test call scoring and report for the Pass & Fail rate and trainer performance. Convert the assessment to soft copies to decrease the coast of printing. Created Excel sheet contains the monthly reports and team KPIs. Al Moa’asher: Created script for the customer service representative. Created reporting system for checking the recommendations monthly performance to be sent to the client. Nominated to start the new project and manage it as a leader. Vodafone: Started to be technical support assistant after 3 months since login. Owned daily info task for whole COMED queue.