Nada Soliman
Front desk agent
Dubai, United Arab EmiratesWork Experience
Front desk agentFull Time
Beach Rotana Abudhabi
Aug 2023 - Sep 2024 -1 yr, 1 month
United Arab Emirates , Abu Dhabi
- Job Details:Front Desk Agent Beach Rotana Abudhabi - Complex • Process al guest check INS Process al payment types • Take reservation from the walk-In guest and know the difference of upselling grade with the rates code. • Closing LC and follow up with the company of any payment or • LPO. • Ensuring al guests check ni and prepare for handover for next shift and ensure to give proper handover • Handling al the Night Shift from month to month individual • Folow up the payment with Long term guests • Folow the al task listni the different shifts (Am, Pm, NS, Mid)
Customer service, Front officeFull Time
Sheraton Cairo hotel & Casino
May 2021 - Jul 2023 -2 yrs, 2 months
Egypt , Giza
Front Desk agentFull Time
Sheraton cairo hotel & casino
Jan 2020 - Nov 2023 -3 yrs, 10 months
Egypt , Giza
Education
Bachelor degree in Hotel @ Tourism
Helwan universityJan 2019 - Jan 2023 - 4 yr
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
IntermediateRussian
Beginner