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Nada Khalil Farrag

Engineer,Customer Support, Administration, Operations.

Montaza, Alexandria, Egypt

Work Experience

  • Operations ManagerFull Time

    Plants Maintenance Experts (PME)

    Dec 2016 - Present -8 yrs, 6 months

    Saudi Arabia , Riyadh

    • Administrative CoordinatorFull Time

      Ghabbour Auto

      Mar 2016 - Dec 2016 -9 months

      Egypt , Cairo

      • Customer Service RepresentativeFull Time

        Arab Academy for Science Technology & Maritime Transport (AASTMT)

        Jun 2014 - Feb 2016 -1 yr, 8 months

        Egypt , Alexandria

        • Job Details:*Attracts potential customers by answering product and service questions, suggesting information about other products and services. *Opens customer accounts by recording account information. *Maintains customer records by updating account information. *Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution

      • Marketing ConsultantFull Time

        kerford investment

        Jan 2013 - Jun 2014 -1 yr, 5 months

        Egypt , Cairo

        • Job Details:*analyzing and investigating price, demand and competition. *devising and presenting ideas and strategies. *promotional activities. *compiling and distributing financial and statistical information. *writing reports. *organizing events and product exhibitions. *monitoring performance. *managing campaigns on social media.

        • Education

        • Communication Engineering in Electronics and Communications

          Arab Academy for Science, Technology and Maritime Transport (AAST)

          Jan 2008 - Jan 2013 - 5 yr

        • High School - Thanaweya Amma

          The King Fahd School

          Jan 2006 

        Achievements

        in Graduation Project: Zeroth Order Resonator Antenna using composite right/left – handed microstrip transmission line (CRLH TL) .The grade of the project is A+.

        Skills

        • Microsoft Office.
        • Customer Service
        • Teaching
        • Administration
        • Marketing
        • CCNA
        • GSM
        • IT
        • HFSS
        • OS and programming languages: Windows OS, C and visual basic
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        Languages

        • Arabic

          Fluent

        • English

          Advanced

        • Spanish

          Beginner

        • Thai

          Beginner

        Training & Certifications

        • CCNA

          New Horizons Computer Training & Certification·2016

        • Administrative Coordinator

          Ghabbour Auto ·2016

        • CCNA (Cisco Certified Network Associate)

          Arab Academy for Science Technology & Maritime Transport (AASTMT)·2015

        • Mobile Communication package

          Arab Academy for Science Technology & Maritime Transport (AASTMT)·2013

        • HFSS: High Frequency Structure Simulator for 3D electromagnetic field

          Arab Academy for Science Technology & Maritime Transport (AASTMT)·2012

        • IT

          The Seif`s Pharmacies Company ( Sherer )·2012

        • Satellite communication system

          Telecom Egypt·2011
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